Online Grocery Pickup Associate - Fresh & Fast

The Kroger Co.; West Bloomfield Charter Township (MI); On-site; USD 17,000 - 22,000; Full time

Job summary

The Kroger Co. is seeking team members for its e-Commerce order picking. You will select and gather products for online orders, ensure freshness, and process orders through the POS system.

Responsibilities include meeting customer expectations for easy shopping, managing substitutions, and loading orders for pickup. You will work to maintain cleanliness and organization in staging areas, communicate substitutions to customers, and support training of new e-Commerce teammates while adhering to

Qualifications

• Provide a positive customer service experience for online shopping.
• Read and follow directions in notes and guidelines.
• Demonstrate strong attention to freshness and quality of products.

Responsibilities

• Meet/exceed customer expectations for ease of shopping, variety, freshness, and cleanliness.
• Receive orders from Order Selector and prepare items in optimal temperature zones.
• Initiate and complete the selection process for online orders.

Skills

Customer service

Attention to detail

Order picking

Communication

Tools

POS system

Job description

The Kroger Co. is seeking team members for its e-Commerce order picking. You will select and gather products for online orders, ensure freshness, and process orders through the POS system.

Responsibilities include meeting customer expectations for easy shopping, managing substitutions, and loading orders for pickup. You will work to maintain cleanliness and organization in staging areas, communicate substitutions to customers, and support training of new e-Commerce teammates while adhering to