Online Grocery Picker & Pickup Specialist

Kroger; Warrenton (AL); On-site; USD 25,000 - 32,000; Full time

Job summary

Kroger in Warrenton, AL is seeking an Online Grocery Pick-Up Clerk to select and assemble online orders, process coupons and payments, and load orders into customers' cars.

You will deliver a friendly customer experience, maintain freshness and quality, follow bagging standards, and communicate substitutions or issues to customers and the e-Commerce team. This role emphasizes safety, accuracy, and teamwork at the store level.

Qualifications

• Must be able to work independently and follow directions.
• Ability to read shelf tags quickly and accurately.
• Strong basic math skills for counting, addition, subtraction, and transactions.
• Excellent oral and written communication abilities for customer interactions.

Responsibilities

• Select and gather products for online orders with attention to freshness and quality.
• Initiate and complete the selection process for online orders.
• Assemble orders, process coupons and payment, and load orders into customers' cars at pickup.
• Scan and bag items, following bagging standards throughout the process.
• Communicate any substitutions or exceptions to customers and the e-Commerce team at pickup.
• Meet or exceed customer expectations for easy shopping, variety, freshness, and cleanliness.
• Adhere to applicable laws, food safety procedures, and company guidelines.
• Receive orders from Order Selector and store products in optimal temperature zones.

Skills

Independent work

Shelf tag reading

Basic math

Oral & written comms

Job description

Kroger in Warrenton, AL is seeking an Online Grocery Pick-Up Clerk to select and assemble online orders, process coupons and payments, and load orders into customers' cars.

You will deliver a friendly customer experience, maintain freshness and quality, follow bagging standards, and communicate substitutions or issues to customers and the e-Commerce team. This role emphasizes safety, accuracy, and teamwork at the store level.