Online Grocery Pick-Up Specialist — Fast & Friendly

The Kroger Co.; Milledgeville (GA); On-site; USD 17,000 - 22,000; Full time

Job summary

The Kroger Co. is seeking an Online Grocery Pick-Up Clerk to assemble and fulfill on-line orders for store pickup. You will select products with attention to freshness, process payments, and load orders into customers' cars while delivering a positive customer service experience.

Responsibilities include using the POS, handling substitutions, ensuring order accuracy, and maintaining a clean, organized staging area. Prior experience in fast-paced environments is a plus.

Qualifications

• Ability to work without supervision.
• Ability to read shelf tags.
• Basic math skills (i.e., counting, addition, and subtraction).
• Excellent oral/written communication skills.

Responsibilities

• Online Grocery Pick-Up Clerk selects and gathers products for on-line orders efficiently.
• In-Store Grocery Shopper initiates and completes selection for on-line orders.
• Assemble orders, process coupons and payment, and load orders to customers' cars at pick up.
• Scan and bag orders following bagging standards.
• Communicate substitutions or exceptions to customers at pick-up.
• Meet/exceed customer expectations for ease of shopping, freshness, and cleanliness.
• Follow laws, food safety procedures, and company guidelines.
• Maintain staging areas and equipment cleanliness.
• Perform opening and closing procedures.
• Assist in training new e-Commerce team members.

Skills

Work independently

Shelf tag reading

Basic math

Oral/written communication

Job description

The Kroger Co. is seeking an Online Grocery Pick-Up Clerk to assemble and fulfill on-line orders for store pickup. You will select products with attention to freshness, process payments, and load orders into customers' cars while delivering a positive customer service experience.

Responsibilities include using the POS, handling substitutions, ensuring order accuracy, and maintaining a clean, organized staging area. Prior experience in fast-paced environments is a plus.