Online Grocery Pick-Up Specialist: Fast, Fresh & Friendly

The Kroger Co.; Avon (IN); On-site; USD 17,000 - 22,000; Full time

Job summary

The Kroger Co. in Avon, IN is seeking an Online Grocery Pick-Up Clerk to assemble and prepare customers' on-line orders for pickup, with emphasis on freshness and accuracy. You will provide a positive customer service experience while processing orders and maintaining store standards.

The role involves engaging with customers, following substitutions procedures, and ensuring orders are ready for pickup, while upholding food safety and quality guidelines in a busy e-commerce environment.

Qualifications

• Ability to work without supervision is required.
• Ability to read shelf tags accurately and quickly.
• Basic math skills including counting, addition, and subtraction are essential.
• Excellent oral and written communication skills are necessary for customer interactions.

Responsibilities

• Select and gather products for on-line orders with attention to freshness and quality.
• Assemble on-line orders and ensure accuracy at pickup.
• Process coupons and payments where applicable and prepare orders for pickup.
• Bag items and scan orders according to store standards while working at a fast pace.
• Communicate substitutions or issues to customers and store e-commerce team as needed.
• Maintain organization and cleanliness of staging areas and equipment and meet productivity standards.

Skills

Ability to work without supervision

Ability to read shelf tags

Basic math skills

Excellent oral/written communication

Job description

The Kroger Co. in Avon, IN is seeking an Online Grocery Pick-Up Clerk to assemble and prepare customers' on-line orders for pickup, with emphasis on freshness and accuracy. You will provide a positive customer service experience while processing orders and maintaining store standards.

The role involves engaging with customers, following substitutions procedures, and ensuring orders are ready for pickup, while upholding food safety and quality guidelines in a busy e-commerce environment.