Online Grocery Pick-Up Specialist

Kroger; Oak Creek (WI); On-site; USD 26,000 - 34,000; Full time

Job summary

Kroger in Oak Creek, WI is seeking an Online Grocery Pick-Up Clerk to assemble customers' online orders with speed and care while ensuring freshness. You will process substitutions and payments, load orders into customers' cars, and maintain strong customer service to encourage repeat online shopping.

You will work as part of the e-Commerce team, follow bagging standards, communicate substitutions clearly, and help keep the store organized and clean while meeting productivity expectations in a

Qualifications

• Ability to work without supervision.
• Ability to read shelf tags.
• Basic math skills (counting, addition, subtraction).
• Excellent oral and written communication skills.

Responsibilities

• Select and gather products for customers' online orders with freshness in mind.
• Assemble online orders and process coupons and payment.
• Deliver and load orders to customers' cars at pickup.
• Scan and bag orders while following bagging standards.
• Communicate substitutions or exceptions to customers at pickup.
• Meet or exceed customer expectations for easy shopping, variety, freshness, and cleanliness.
• Adhere to laws and company guidelines for food safety.
• Maintain organization of staging areas and report discrepancies.
• Assist in training new e-Commerce team members.

Skills

Ability to work without supervision

Read shelf tags

Basic math skills

Excellent oral/written communication

Job description

Kroger in Oak Creek, WI is seeking an Online Grocery Pick-Up Clerk to assemble customers' online orders with speed and care while ensuring freshness. You will process substitutions and payments, load orders into customers' cars, and maintain strong customer service to encourage repeat online shopping.

You will work as part of the e-Commerce team, follow bagging standards, communicate substitutions clearly, and help keep the store organized and clean while meeting productivity expectations in a