Online Grocery Pick-Up Concierge

Kroger Family of Companies; Provo (UT); On-site; USD 17,000 - 21,000; Full time

Job summary

Kroger Family of Companies is seeking an Online Grocery Pick-Up Clerk in Provo, UT. The role focuses on selecting and gathering customer online orders with a attention to freshness and quality, while delivering friendly service at pickup.

You will process coupons and payments, scan and bag orders, and load them into customers' cars. Maintain cleanliness and comply with safety standards within a fast-paced store environment.

Qualifications

• Ability to read shelf tags.
• Excellent oral/written communication skills.
• Basic math skills for counting and pricing.

Responsibilities

• Select and gather products for on-line orders with attention to freshness and quality.
• In-Store Grocery Shopper initiates and completes selection process for on-line orders.
• Assemble orders, process coupons and payment, and load orders to customers' cars for pickup.
• Scan and bag orders on the go while following bagging standards.
• Communicate substitutions or exceptions to customers at pickup time.
• Meet/exceed customer expectations for ease of shopping, freshness, and cleanliness.
• Follow local, state, and federal laws and food safety procedures.

Skills

Customer service

Attention to detail

Communication skills

Basic math skills

Job description

Kroger Family of Companies is seeking an Online Grocery Pick-Up Clerk in Provo, UT. The role focuses on selecting and gathering customer online orders with a attention to freshness and quality, while delivering friendly service at pickup.

You will process coupons and payments, scan and bag orders, and load them into customers' cars. Maintain cleanliness and comply with safety standards within a fast-paced store environment.