Online Grocery Pick-Up Clerk

Kroger in; Taylorville (IL); On-site; USD 10,000 - 60,000; Part time

Job summary

A leading grocery retailer is seeking an Online Grocery Pick-Up Clerk to efficiently select and gather products for online orders. The role emphasizes customer service, teamwork, and maintaining order accuracy. Comprehensive benefits are provided, including healthcare and tuition reimbursement.

Benefits

Healthcare coverage

Flexible scheduling

Employee Assistance Program

Associate discounts

Tuition reimbursement

Growth opportunities

Qualifications

• Ability to manage conflicts professionally.
• Support for interacting with minors and individuals with special needs.

Responsibilities

• Select and gather products for online orders efficiently.
• Process coupons and payments, deliver orders to customers' cars.
• Maintain cleanliness and organization of staging areas.

Skills

Customer Service

Conflict Management

Teamwork

Job description

Online Grocery Pick-Up Clerk (Finance)

Select and gather products for customers' online orders efficiently, focusing on freshness and quality. Assemble orders, process coupons and payments, and deliver and load orders into customers' cars upon arrival for pick-up. Provide a positive customer service experience that encourages repeat online shopping. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.

From a small Cincinnati grocery store over a century ago, we've grown into the nation's largest grocer with nearly 2,800 stores across 35 states under 28 different names. As America's grocer, we pride ourselves on bringing diverse teams together with a passion for food and people, united by the purpose: To Feed the Human Spirit. We innovate continuously to create exceptional experiences for our customers, communities, and colleagues, with food at the core.

Here, people matter. We strive to provide the ingredients for your success at work and in life. We support your growth with value and care. If you're caring, purpose-driven, and eager to learn, your potential is limitless.

Whether seeking a part-time role or a new career path, we have a fresh opportunity for you. Apply today to join our Kroger family!

What you'll receive from us:

Comprehensive benefits to support your well-being, including:

• Healthcare coverage: medical, dental, vision, and prescriptions through company or collective bargaining plans.
• Flexible scheduling in full- and part-time roles with paid time off, including holidays and sick leave based on eligibility and tenure.
• Emotional and financial support via our Employee Assistance Program and confidential financial tools with Goldman Sachs Ayco.
• Associate discounts on food, travel, technology, and more.
• Up to $21,000 in tuition reimbursement through our Continuing Education program.
• Growth opportunities via extensive training and diverse career pathways.

For more information about benefits and eligibility, please visit our Benefits Page.

In-Store Grocery Shoppers initiate and complete the selection process for online orders. The Online Grocery Pick-Up team assembles orders, processes coupons and payments, and delivers and loads orders into customers' cars. They also scan and bag orders, communicate substitutions or exceptions to customers, and ensure order accuracy and freshness. Maintain cleanliness and organization of staging areas and equipment, report discrepancies, and assist in training new team members. Meet productivity standards and work cooperatively in a high-paced environment. Ability to manage conflicts professionally, act with honesty and integrity, and follow directions is essential. Support is provided for interacting with minors, individuals with special needs, and older adults. Must perform essential functions with or without reasonable accommodation.

Salary Range: Minimum $15.25 - Maximum $15.90