Online Grocery Pick-Up Clerk

Kroger in; Suffolk (VA); On-site; USD 28,000 - 35,000; Full time

Job summary

Kroger is seeking an Online Grocery Pick-Up Clerk to efficiently select and gather products for online orders. This role emphasizes customer service, accuracy, and adherence to safety guidelines, with opportunities for growth within a supportive environment that values diversity and inclusion.

Benefits

Healthcare coverage

Flexible schedules

Emotional and financial support

Discounts on purchases

$21,000 in tuition reimbursement

Opportunities for growth through training

Responsibilities

• Select and gather products for online customer orders.
• Assemble orders, process payments, and communicate with customers.
• Ensure accuracy, quality, and freshness of items.

Skills

Customer Service

Attention to Detail

Fast-Paced Work Environment

Job description

Online Grocery Pick-Up Clerk (Finance)

Select and gather products for customers' online orders efficiently, ensuring freshness and quality. Assemble orders, process coupons and payments, and deliver and load orders into customers' cars upon arrival. Provide excellent customer service to encourage repeat online shopping. Demonstrate company values of respect, honesty, integrity, diversity, inclusion, and safety.

Our story began over a century ago with a small Cincinnati grocery store. Today, we are the nation's largest grocer with nearly 2,800 stores across 35 states, operating under 28 different names. As America's grocer, we pride ourselves on bringing diverse teams together with a passion for food and people, united by the purpose: To Feed the Human Spirit. We innovate continuously to create memorable experiences for our customers, communities, and colleagues, with food at the heart of it all.

At our core, people matter. We aim to provide the ingredients for your success both at work and in life. We support your growth with value and care. If you're caring, purpose-driven, and eager to learn, your potential here is unlimited.

Whether you're looking for a part-time role or a new career, we have a fresh opportunity for you. Apply today and join our Kroger family!

What you'll receive from us:

The Kroger Family of Companies offers comprehensive benefits to support your well-being, including:

• Broad healthcare coverage, including medical, dental, vision, and prescriptions, through company or union plans.
• Flexible schedules in full- and part-time roles with paid time off, including holidays and sick leave, based on eligibility and tenure.
• Emotional and financial support via free counseling and confidential financial tools through our Employee Assistance Program and Goldman Sachs Ayco.
• Discounts on purchases such as food, travel, technology, and more.
• Up to $21,000 in tuition reimbursement through our Continuing Education program.
• Opportunities for growth through extensive training and diverse career pathways.

For more details, please visit our Benefits Page.

Job Responsibilities:

• Initiate and complete selection for online customer orders.
• Assemble orders, process payments, and communicate substitutions or issues to customers.
• Ensure order accuracy, quality, and freshness of items.
• Follow all safety, food handling, and legal guidelines.
• Store products appropriately, respond professionally to customer inquiries, and load orders into customers' vehicles.
• Maintain organization and cleanliness of staging areas and equipment.
• Report discrepancies and equipment issues to management.
• Assist in training new team members and meet productivity standards.
• Work cooperatively in a fast-paced environment, managing conflicts professionally.
• Follow all policies and procedures, including opening and closing routines.

This job posting is active and accepting applications.