Online Grocery Pick-Up Clerk

Kroger in; Parkersburg (WV); On-site; USD 25,000 - 35,000; Full time

Job summary

Kroger is seeking an Online Grocery Pick-Up Clerk in Parkersburg, WV. The role involves selecting and bagging items for online customer orders, providing excellent service, and ensuring safety and quality standards. Join a leading grocery retailer committed to employee growth and community support.

Benefits

Comprehensive healthcare options

Flexible scheduling with paid time off

Employee discounts

Tuition reimbursement up to $21,000

Opportunities for career growth

Qualifications

• Ability to work well in a fast-paced environment.
• Strong communication skills for customer interactions.

Responsibilities

• Select and gather products for customers' online orders.
• Assemble orders and process payments.
• Maintain cleanliness and organization of staging areas.

Skills

Customer Service

Teamwork

Attention to Detail

Job description

Online Grocery Pick-Up Clerk (Finance)

Select and gather products for customers' online orders efficiently, ensuring freshness and quality. Assemble orders, process coupons and payments, and deliver orders to customers' cars during pick-up. Provide excellent customer service to encourage repeat online shopping. Uphold the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.

Founded over a century ago as a small Cincinnati grocery store, our company has grown into the nation's largest grocer with nearly 2,800 stores across 35 states under 28 different names. We are committed to bringing diverse teams together with a passion for food and people, with the goal to "Feed the Human Spirit." We innovate continuously to create exceptional experiences for our customers, communities, and employees, with food at the heart of everything.

We value our people, offering resources to help you succeed both at work and in life. Whether you're looking for a part-time role or a new career, we have opportunities for you. Join the Kroger family today!

What you'll receive from us:

Comprehensive benefits supporting your well-being, including:

• Extensive healthcare options: medical, dental, vision, and prescriptions through company or union plans.
• Flexible scheduling with paid time off, holidays, and sick leave based on eligibility and tenure.
• Emotional and financial support via free counseling and confidential financial tools with Goldman Sachs Ayco.
• Employee discounts on various products and services.
• Up to $21,000 in tuition reimbursement through our Continuing Education program.
• Opportunities for growth through training programs and diverse career paths.

For more details, visit our Benefits Page.

Job responsibilities include:

• Initiate and complete product selection for online orders.
• Assemble orders, process payments, and communicate substitutions or issues to customers.
• Scan and bag items following standards, ensuring quality and freshness.
• Maintain order accuracy and load orders into customers' vehicles.
• Follow all safety, food handling, and legal guidelines.
• Respond professionally to customer communications via portable phones.
• Ensure cleanliness and organization of staging areas.
• Report discrepancies and equipment issues to management.
• Assist in training new team members and uphold productivity standards.
• Work cooperatively in a fast-paced environment, managing conflicts professionally.
• Act with integrity regarding customer and business information.
• Support customers with special needs, minors, and older adults.
• Perform essential functions with or without reasonable accommodations.