Online Grocery Pick-Up Clerk

Springdale Ice Cream and Beverage; Oak Hill (WV); On-site; USD 25,000 - 35,000; Full time

Job summary

A leading company in the beverage sector seeks an individual for a role focusing on online order fulfillment and customer service. The position includes assembling orders, processing payments, and ensuring high-quality service meets core company values. This role is essential in providing a positive shopping experience that encourages customer loyalty.

Qualifications

• Skills in customer service and maintaining product quality.
• Ability to efficiently gather and assemble online orders.
• Demonstrates core values of respect, honesty, integrity, diversity, and inclusion.

Responsibilities

• Select and gather products for online orders.
• Process payments and load orders into customers' vehicles.
• Provide an engaging customer service experience.

Skills

Customer Service

Attention to Detail

Product Knowledge

Job description

Job Description

1. Select and gather products for customers' online orders in the most efficient manner, paying attention to freshness and quality.
2. Assemble customers' online orders, process coupons and payments, and deliver and load orders into cars when customers arrive at the store for pickup.
3. Provide a positive customer service experience that encourages customers to return to online shopping.
4. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.