Online Grocery Pick-Up Clerk

Kroger in; North Myrtle Beach (SC); On-site; USD 25,000 - 35,000; Part time

Job summary

Join a leading grocery chain as an Online Grocery Pick-Up Clerk, where you'll ensure customer satisfaction by efficiently selecting and assembling online orders. Embrace a culture of respect, integrity, and growth while enjoying comprehensive benefits and opportunities for advancement.

Benefits

Healthcare Coverage

Flexible Scheduling

Tuition Reimbursement

Employee Discounts

Qualifications

• Caring and purpose-driven attitude.
• Ability to work in a high-paced environment.

Responsibilities

• Select and gather products for online orders.
• Assemble orders and process payments.
• Communicate professionally with customers.

Skills

Customer Service

Teamwork

Communication

Integrity

Job description

Online Grocery Pick-Up Clerk (Finance)

Select and gather products for customers' online orders efficiently, ensuring freshness and quality. Assemble orders, process coupons and payments, and deliver and load orders into customers' cars upon arrival. Provide a positive customer service experience that encourages repeat online shopping. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.

From a small Cincinnati grocery store over a century ago, we've grown into the nation's largest grocer with nearly 2,800 stores across 35 states under 28 different names. As America's grocer, we pride ourselves on bringing diverse teams together with a passion for food and people, united by a common purpose: To Feed the Human Spirit. We innovate continuously to create exceptional experiences for our customers, communities, and colleagues, with food at the center.

We value people. That's why we aim to provide the ingredients for your success at work and in life. We support your growth with the care and value you deserve. If you're caring, purpose-driven, and eager to learn, your potential is limitless.

Whether you're looking for a part-time role or a new career, we have a fresh opportunity for you. Apply today and join our Kroger family!

What you'll receive from us:

Comprehensive benefits supporting your well-being, including:

• Extensive healthcare coverage (medical, dental, vision, prescriptions) through company or collective bargaining plans.
• Flexible scheduling for full- and part-time roles with paid time off, including holidays and sick leave, based on eligibility and tenure.
• Emotional and financial support via free counseling and confidential financial tools and coaching.
• Associate discounts on various purchases, including food, travel, and technology.
• Up to $21,000 in tuition reimbursement through our Continuing Education program.
• Opportunities for growth via training programs and diverse career pathways.

For more details about benefits and eligibility, please visit our Benefits Page.

Job Responsibilities:

• Initiate and complete the selection process for customers' online orders.
• Assemble orders, process payments, and communicate substitutions or issues during pick-up.
• Meet or exceed customer expectations regarding shopping ease, variety, freshness, and cleanliness.
• Follow all safety, legal, and company guidelines.
• Store products in appropriate temperature zones and ensure quality and freshness.
• Communicate professionally with customers via portable phone and respond promptly.
• Ensure order accuracy, load orders into customers' cars, and maintain organization and cleanliness of staging areas.
• Report discrepancies, equipment issues, and perform opening and closing procedures.
• Assist in training new team members and meet productivity standards.
• Work cooperatively in a high-paced environment, manage conflicts, and act with honesty and integrity.
• Support interactions with minors, individuals with special needs, and older adults.
• Perform essential functions with or without reasonable accommodations.