Online Grocery Pick-Up Clerk

Kroger in; Longview (TX); On-site; USD 25,000 - 35,000; Full time

Job summary

A leading grocery retailer is seeking an Online Grocery Pick-Up Clerk in Longview, Texas. The role involves selecting and gathering products for online orders, ensuring quality and freshness, and providing excellent customer service. Candidates must communicate effectively and maintain compliance with food safety standards while supporting vulnerable populations. Join a team that values respect, integrity, and diversity.

Qualifications

• Must ensure compliance with food safety laws.
• Ability to manage conflicts professionally.

Responsibilities

• Select and gather products for online orders efficiently.
• Assemble orders and provide positive customer service.
• Maintain organization and cleanliness of staging areas.

Skills

Customer Service

Communication

Organization

Job description

Online Grocery Pick-Up Clerk (Finance)

1. Select and gather products for customers' online orders efficiently, ensuring freshness and quality.
2. Assemble online orders, process coupons and payments, and deliver/load orders into customers' cars upon arrival.
3. Provide positive customer service to encourage repeat online shopping.
4. Follow company values of respect, honesty, integrity, diversity, inclusion, and safety.
5. Maintain organization and cleanliness of staging areas and equipment.
6. Ensure compliance with all food safety laws, policies, and procedures.
7. Communicate effectively with customers and team members, including handling substitutions and exceptions.
8. Perform opening and closing procedures and assist in training new team members.
9. Meet or exceed productivity standards and work cooperatively in a fast-paced environment.
10. Manage conflicts professionally and act with honesty and integrity.
11. Support and assist vulnerable populations, including minors, individuals with special needs, and older adults.
12. Perform all essential job functions with or without reasonable accommodations.