Online Grocery Pick-Up Clerk

Kroger; Houston (TX); On-site; USD 30,000 - 40,000; Part time

Job summary

Join a leading grocery retailer as an In-Store Grocery Shopper & Online Grocery Pick-Up Associate. This role involves selecting and assembling online orders, ensuring quality and freshness, and providing excellent customer service. You will work in a fast-paced environment, interacting with customers and maintaining safety standards. Enjoy comprehensive health benefits, flexible scheduling, and opportunities for professional growth. Be part of a diverse team that values respect, integrity, and innovation, contributing to memorable shopping experiences for customers.

Benefits

Comprehensive health benefits

Flexible scheduling

Paid time off

Tuition reimbursement

Associate discounts

Emotional and financial support

Qualifications

• Ability to select and gather products for online orders efficiently.
• Strong communication skills for customer interactions.

Responsibilities

• Assemble orders and process payments for customer pick-up.
• Ensure freshness and quality of selected items.
• Communicate effectively with customers about order issues.

Skills

Customer Service

Order Accuracy

Time Management

Teamwork

Education

High School Diploma

Job description

Job Description for In-Store Grocery Shopper & Online Grocery Pick-Up Associate

Select and gather products for customers' online orders efficiently, ensuring freshness and quality. Assemble orders, process coupons and payments, and deliver and load orders into customers' cars during pick-up. Provide a positive customer service experience that encourages repeat online shopping. Uphold the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.

Our history began over a century ago in Cincinnati as a small grocery store. Today, we are the nation's largest grocer with nearly 2,800 stores across 35 states under 28 different names. We are committed to bringing diverse teams together with a passion for food and people to feed the human spirit. We continuously innovate to create exceptional experiences for customers, communities, and employees, with food at the center.

We value people. We aim to provide the ingredients for your success at work and in life. Whether you're seeking part-time work or a new career, we have opportunities for you. Join our Kroger family!

What you'll receive from us:

• Comprehensive health benefits including medical, dental, vision, and prescriptions.
• Flexible scheduling with paid time off, holidays, and sick leave.
• Emotional and financial support through counseling and financial coaching.
• Associate discounts on various products and services.
• Tuition reimbursement up to $21,000 over your career.
• Opportunities for growth through training and diverse career paths.

For more information, please visit our Benefits Page.

Job Responsibilities:

• Initiate and complete selection process for online orders.
• Assemble orders, process payments, and coordinate with customers for pick-up.
• Ensure order accuracy, quality, and freshness of items.
• Communicate with customers about substitutions or issues.
• Follow all safety, food safety, and legal guidelines.
• Maintain organization and cleanliness of staging areas.
• Report discrepancies and equipment issues.
• Assist in training new team members.
• Meet productivity standards and work cooperatively in a fast-paced environment.
• Act with honesty and integrity, respecting customer and business information.

This position requires the ability to perform essential functions with or without accommodations.