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A leading grocery company is seeking an Online Grocery Pick-Up Clerk to assemble online orders with a focus on freshness and customer service. This role involves selecting products, processing transactions, and communicating with customers about their orders. Join a team that values integrity and customer satisfaction while enjoying comprehensive benefits and opportunities for growth.
Online Grocery Pick-Up Clerk (Finance)
Select and gather products for customers' online orders efficiently, ensuring freshness and quality. Assemble orders, process coupons and payments, and deliver and load orders into customers' cars at store pick-up. Provide excellent customer service to encourage repeat online shopping. Demonstrate company values of respect, honesty, integrity, diversity, inclusion, and safety.
Founded over a century ago as a small Cincinnati grocery, we've grown into the nation's largest grocer with nearly 2,800 stores across 35 states under 28 different names. As America's grocer, we unite diverse teams passionate about food and people to "Feed the Human Spirit." We innovate continuously to create exceptional experiences for customers, communities, and colleagues, with food at the core.
We value people. That's why we aim to provide the ingredients for your success both at work and in life. We support your growth with value and care. If you're caring, purpose-driven, and eager to learn, your potential is limitless.
Whether seeking a part-time role or a new career, we have a fresh opportunity for you. Apply today to join our Kroger family!
What you'll receive from us:
Comprehensive benefits supporting your well-being, including:
For more details, visit our Benefits Page.
In-Store Grocery Shoppers select and assemble online orders, process payments, and ensure order accuracy and freshness. They communicate substitutions or issues to customers, follow safety and legal guidelines, and maintain organized staging areas. Responsibilities include reading instructions, ensuring product quality, responding professionally to customer calls, loading orders into cars, processing transactions, and adhering to policies on substitutions and discrepancies. The role requires teamwork, stress management, integrity, and the ability to support customers of all ages and needs. Reasonable accommodations will be provided to perform essential functions.