Online-Customer Service Hospitality – Reservations (Fully Remote)

Aisles & Abroad; United States; Remote; USD 26,000 - 34,000; Full time

Benefits offered by this job

Structured onboarding and training

Access to reservation systems and旅行资源

Job summary

Aisles & Abroad in the United States is seeking entry-level customer service professionals for a hospitality and travel support role. You will learn reservation coordination, guest communication, and a friendly, team-based approach to serving travelers.

No prior experience required; full training provided. You will assist with hotel and travel bookings, confirm details, and follow up on inquiries to ensure smooth traveler experiences and repeat business.

Qualifications

• Strong communication with a customer-first approach.
• Organized and detail-oriented; comfortable using online systems.
• Experience in customer service or hospitality is helpful but not required.

Responsibilities

• Assist clients with reservations and booking details across hotels and travel services.
• Communicate availability clearly and support the process from inquiry to confirmation.
• Organize records and provide follow-up to customer questions.

Skills

Communication

Customer-first

Detail-oriented

Online systems

Tools

Reservation systems

Job description

• Seeking service-driven, detail-oriented individuals for a customer service hospitality role.
• Entry-level opportunity in hospitality and travel; no prior experience required, training provided.

Key Responsibilities:

• Assist clients with reservations and booking details across hotels and travel services.
• Communicate clearly regarding availability and support the process from inquiry to confirmation.
• Organize records and provide follow-up to customer questions.

Qualifications:

• Strong communication skills with a customer-first approach.
• Organized, attentive to detail, and comfortable using online systems.
• Customer service or hospitality experience helpful but not required.

What We Offer:

• Structured onboarding and training.
• Access to reservation systems and travel resources.
• Flexible work environment and collaborative team culture.

Aisles & Abroad is a hospitality and travel services company focused on reservation coordination and customer experience. They offer a structured, supportive, and collaborative team culture with ongoing training and professional development.