Online | Customer Service Booking Coordinator

OpenKrill; United States; Presencial; USD 40.000 - 60.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Flexible remote work environment

Step-by-step onboarding and ongoing软件

Descripción de la vacante

Openkrill is seeking a reliable Customer Service Booking Coordinator to support clients with scheduling and reservations. You will coordinate booking requests, gather preferences, and confirm details to ensure a smooth process.

This remote role requires strong organization, clear communication, and the ability to work independently. You’ll manage multiple tasks, provide timely updates, and maintain records to deliver a seamless customer experience. Experience in travel or hospitality is a plus.

Formación

• Strong organizational and time management skills.
• Clear and professional communication abilities.
• Ability to work independently in a remote setting.
• Detail-oriented with the ability to manage multiple tasks.
• Familiarity with email, scheduling tools, and online platforms.

Responsabilidades

• Coordinate client booking requests, schedules, and reservation details
• Communicate with clients to gather necessary information and preferences
• Review and confirm booking details for accuracy and completeness
• Provide timely updates, confirmations, and follow-ups
• Maintain organized records of client interactions and bookings
• Support a seamless experience from initial request through final confirmation

Conocimientos

Organizational skills

Communication

Remote work

Multitasking

Scheduling tools

Descripción del empleo

Position Overview

We are seeking a reliable and detail-oriented Customer Service Booking Coordinator to support clients with scheduling and reservation needs. This role focuses on managing booking requests, organizing details, and ensuring a smooth and efficient coordination process.

Key Responsibilities

• Coordinate client booking requests, schedules, and reservation details
• Communicate with clients to gather necessary information and preferences
• Review and confirm booking details for accuracy and completeness
• Provide timely updates, confirmations, and follow-ups
• Maintain organized records of client interactions and bookings
• Support a seamless experience from initial request through final confirmation

Qualifications

• Strong organizational and time management skills
• Clear and professional communication abilities
• Ability to work independently in a remote setting
• Detail-oriented with the ability to manage multiple tasks
• Comfortable using email, scheduling tools, and online platforms

Preferred (Not Required)

• Experience in customer service, coordination, or administrative support
• Interest in travel, hospitality, or event-related services

What We Offer

• Flexible remote work environment
• Step-by-step onboarding and ongoing support
• Opportunities for growth and advancement based on performance
• Supportive and collaborative team environment

Work Environment

This is a remote role requiring a reliable internet connection and the ability to stay organized and self-directed in a virtual workspace.