Online Consultant

GulfStream Media UAE; Washington; Remote; USD 14,000 - 17,000; Full time

Job summary

GulfStream Media UAE is seeking an Online Consultant to provide virtual guidance and support to clients on our online platform. You will use your communication skills and knowledge of our products to assist customers with inquiries, provide technical support, and offer solutions.

This is a contract position with a salary of $1,400 per month, based in Washington. You will communicate with clients through online channels, understand needs, troubleshoot issues, educate on features, and maintain

Qualifications

• Fluent English with strong written and verbal skills.
• Experience in a customer service or sales role preferred.
• Able to work independently in a fast-paced environment.
• Familiarity with online platforms and tools is a plus.

Responsibilities

• Communicate with clients through online channels (chat, email, video).
• Understand customer needs and provide appropriate solutions.
• Troubleshoot technical issues and escalate as needed.
• Educate clients on product features and benefits.
• Maintain accurate records of interactions and transactions.
• Identify opportunities for upselling and cross-selling based on customer needs.

Skills

Fluent English

Customer service experience

Problem solving

Independence

Online platforms

Job description

We are hiring an Online Consultant to provide virtual guidance and support to clients on our online platform In this role you will use your exceptional communication skills and knowledge of our productsservices to assist customers with their inquiries provide technical support and offer solutions to their problems This is a contract position with a salary of $1400 per month located in Washington

Responsibilities

• Communicate with clients through online channels such as chat email and video conferencing
• Understand customer needs and provide appropriate solutions
• Troubleshoot technical issues and elevate to the appropriate team if necessary
• Educate clients on the features and benefits of our productsservices
• Maintain accurate records of customer interactions and transactions
• Identify opportunities for upselling and cross-selling based on customer needs

Requirements

• Fluent in English with excellent verbal and written communication skills
• Previous experience in a customer service or sales role preferred
• Strong problem-solving abilities and attention to detail
• Ability to work independently in a fast-paced environment
• Familiarity with online platformstools is a plus

We welcome applicants from all nationalities who possess the required skills.

This is an ideal opportunity for Indians or Filipinos looking for English-speaking jobs without experience Accommodation can be provided for those who do not have their own visa