Online Admissions Counselor - Shape Futures

Grand Canyon Education, Inc.; Phoenix (AZ); On-site; USD 45,000 - 55,000; Full time

Job summary

Grand Canyon University is seeking an Online Division Admissions Counselor who acts as the first impression for prospective online students and helps them choose their college path. Based in Phoenix, AZ, the role involves guiding applicants through admissions processes by phone, email, and occasionally in person, while collaborating with a team to support student success.

Starting salary is $50,000 per year with a tenure-based compensation plan including annual increases; the position requires

Qualifications

• Bachelor’s degree REQUIRED or 5 years related experience with 60 credits completed.
• Proficient with Internet and Microsoft Outlook, Word and Excel.
• Self-motivated and passionate with determination to provide exceptional service.
• Exceptional written and verbal communication skills and confident phone presence.
• Cannot be delinquent or in default on a federal student loan as verified in your credit report.
• Provide a positive example to the University’s Doctrinal Statement, Ethical Position Statement and Mission.

Responsibilities

• Communicates with new and prospective online students over the phone, email and occasionally in person.
• Guides prospective students through admissions processes by clearly communicating program requirements, transfer credits, payment options, time commitment, technology requirements and student support services.
• Introduces new students to the online classroom.
• Works with a team to ensure student success.
• Keeps accurate records of student information observing confidentiality

Skills

Communication skills

Phone presence

Microsoft Outlook

Microsoft Word

Microsoft Excel

Education

Bachelor's degree or 60 college credits

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Job description

Grand Canyon University is seeking an Online Division Admissions Counselor who acts as the first impression for prospective online students and helps them choose their college path. Based in Phoenix, AZ, the role involves guiding applicants through admissions processes by phone, email, and occasionally in person, while collaborating with a team to support student success.

Starting salary is $50,000 per year with a tenure-based compensation plan including annual increases; the position requires