One Stop Center Manager I

nc; North Carolina; On-site; USD 50,000 - 88,000; Full time

Benefits offered by this job

Paid holidays

Health plan

Flexible Spending Accounts

Retirement plans

Employee discounts

Public Service Loan Forgiveness

Job summary

The North Carolina Department of Commerce seeks a Career Center Manager I to lead the Division of Workforce Solutions operations in Caldwell County. You will supervise a small team and oversee employment services, job training and related labor market information activities designed to connect job seekers with employers.

Responsibilities include directing staff, coordinating ISD-based service delivery, and partnering with workforce boards and local entities. Travel may be required as needed.

Qualifications

• Bachelor’s degree in related field with four years of employment service experience, including supervisory duties.
• Associate degree with six years in public or private employment service settings, including supervision.
• Experience analyzing local employment conditions and workforce needs.

Responsibilities

• Manage Center operations and day-to-day activities to meet goals.
• Supervise a staff of 2–4 DWS employees in Caldwell County.
• Coordinate ISD model staff planning and service delivery for job seekers and employers.

Skills

Industrial knowledge

Staff supervision

Training staff

Data analysis

Change management

Relationship building

Education

Bachelor’s degree

Associate degree

Job description

Agency

Dept of Commerce

Division

Division of Workforce Solutions

Job Classification Title

Career Employment Services Manager I (NS)

Position Number

60079272

Grade

NC13

About Us

The North Carolina Department of Commerce is the state's lead agency for economic, community and workforce development. The department works with local, regional, national and international organizations to fulfill its mission to improve the economic well-being and quality of life for all North Carolinians.

The Department connects businesses with the site locations, workforce and infrastructure they need to succeed in one of the nation's top states for business. We also connect local communities with the grants and funding they need to attract new business and ensure future prosperity.

Description of Work

This is a repost. Previous applicants do not need to reapply to be considered.

The posting will close and stop accepting applications at 11:59 pm on the night prior to the closing date posted above.

***Recruitment range is $50,088 - $87,654**

This is a full-time position (40 hours per week) with State Benefits, including health insurance, as well as retirement.

The mission of the North Carolina Division of Workforce Solutions (DWS) is to develop North Carolina's workforce talent, help individuals advance their career opportunities, and meet business workforce needs by connecting talent to jobs. NCWorks Career Centers provide a full range of services to diverse categories of job seekers and employers to meet their employment and placement needs through assessment and development of job requirements; evaluation of experiences, skills and abilities; referral to jobs, job training programs, and other placement services.

This position will serve as the Career Center Manager. It will manage Center operations and execute day-to-day responsibilities of the Center to meet or exceed all identified goals and objectives. It will supervise a diverse team of workforce professionals, including a staff of 2-4 DWS employees, located in Lenoir, NC. Will utilize Integrated Services Delivery (ISD) model to plan and direct staff in providing employment services, job training, limited unemployment insurance services, and labor market information services to customers seeking work and employers seeking workers in Caldwell County. The position interacts closely with workforce partners, the Workforce Development Board, economic development entities, public officials, and employers, to ensure the appropriate delivery of services to all clients. It may be asked to travel as requested based upon business need. The work is performed independently under the administrative supervision of the DWS Regional Operations Director for the Northwest Prosperity Zone.

***NOTE: Special circumstances may require additional duties on a Center-by-Center basis and are at management's discretion.***

Qualifications for Management Preference

• Demonstrated considerable knowledge of industrial, employment conditions and human service programs offered within the assigned work area.
• Demonstrated a ability to plan, assign, direct, and review the work of subordinate staff in varied areas of technical and administrative responsibility.
• Demonstrated a ability to develop the skills of staff and direct training in the use of standard career and employment services techniques and procedures.
• Demonstrated a ability to analyze and interpret data related to local employment economic conditions.
• Demonstrated a ability to manager and lead change, as well as establish and maintain working relationships with applicants, employers, community organizations, and the public.

Incentives of NC State Employment

We value our employees and offer a wide variety of competitive and family-friendly benefits. Benefits to include:

• 12 Annual Paid Holidays and monthly accrual of vacation and sick leave
• North Carolina State Health Plan administered by Aetna
• Supplemental Benefits including Flexible Spending Accounts, Accident Insurance, Cancer & Specified Disease, Critical Illness, Dental, and Vision
• NC State Retirement(TSERS), 401(k), and 457 savings plans
• WeSave Employee Discounts
• Eligibility for the Public Service Loan Forgiveness Program

Learn more about new hire resources, safety, health, and wellness information, leave options, employee discounts and more by selecting the benefits link.

Equal Opportunity Statement

The North Carolina Department of Commerce is an Equal Opportunity Employer who embraces an Employment First philosophy which consists of complying with all federal laws, state laws, and Executive Orders. We are committed to reviewing requests for reasonable accommodation at any time during the hiring process or while on the job. Commerce does not provide employment visa sponsorship. Applicants must be legally authorized to work in the United States at the time of hire and throughout employment.

Minimum Education and Experience

Some state job postings say you can qualify by an “equivalent combination of education and experience.” If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See the Education and Experience Equivalency Guide for details.

Bachelor’s degree from an appropriately accredited institution and four years of experience in public or private employment service-related work including two years in a supervisory capacity; or Associate degree from an appropriately accredited institution and six years of experience in public or private employment service-related work including two years in a supervisory capacity; or an equivalent combination of education and experience.

EEO Statement

The State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for religious beliefs, observances, and practices.