Oncology Trial Navigator & Patient Advocate

Trial Library; San Francisco (CA); Hybrid; USD 68,000 - 102,000; Full time

Benefits offered by this job

Health coverage

Home office stipend

401(k) program

HSA / FSA options

Commuter benefits

Job summary

Trial Library, an AI-native enrollment and care navigation platform, is seeking a Patient Navigator in San Francisco, CA. You will guide cancer patients and their caregivers through referral, screening, and enrollment, educating families about trial opportunities and coordinating with research sites.

In this fast-paced startup, you will partner with Product, Engineering, Operations, and Clinical teams to improve workflows, document interactions, and scale the navigation program while maintaining

Qualifications

• BSN, ADN, or equivalent nursing degree required. An active RN or LPN license is not required.
• 2+ years of experience supporting oncology patients, patient navigation, clinical research, or a related healthcare setting.
• Working knowledge of clinical trials and the patient enrollment process.
• Strong communication and interpersonal skills to explain complex medical information to diverse audiences.
• Excellent organizational skills to manage multiple patients, priorities, and deadlines.
• Demonstrated empathy, sound judgment, and a patient-first approach.
• Comfortable working in a fast-paced, collaborative startup environment.
• Proficiency with electronic health records (EHRs), CRM systems, or similar healthcare technology platforms.
• Experience working at an early-stage or high-growth startup.

Responsibilities

• Serve as a trusted liaison between patients, caregivers, healthcare providers, and clinical research sites.
• Guide patients through the clinical trial referral, screening, and enrollment journey.
• Educate patients and families on clinical trial opportunities and precision medicine.
• Identify and help remove barriers to care by connecting patients with appropriate resources.
• Coordinate medical record collection and facilitate seamless handoffs to research sites.
• Maintain ongoing communication and support throughout the patient journey.
• Partner closely with Product, Engineering, Operations, and Clinical teams to improve the patient experience.
• Respond to inquiries from patients, providers, and internal stakeholders.
• Provide feedback that informs new workflows, features, and service offerings.
• Document patient interactions and maintain accurate case records.
• Contribute to SOPs, educational content, and operational documentation.
• Track key navigation metrics and prepare reports on patient outcomes and team activities.
• Help build and scale Trial Library's patient navigation program as the company grows.

Skills

Nursing background

Empathy & patient advocacy

Clear communication

EHR/CRM proficiency

Organizational skills

Startup collaboration

Education

BSN / ADN or equivalent nursing degree

Tools

EHR systems

CRM systems

Job description

Trial Library, an AI-native enrollment and care navigation platform, is seeking a Patient Navigator in San Francisco, CA. You will guide cancer patients and their caregivers through referral, screening, and enrollment, educating families about trial opportunities and coordinating with research sites.

In this fast-paced startup, you will partner with Product, Engineering, Operations, and Clinical teams to improve workflows, document interactions, and scale the navigation program while maintaining