Oncology Scheduler - Patient Access & Clinic Flow

City of Hope; Wichita (KS); On-site; USD 26,000 - 36,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401K with match

Life insurance

Disability (short/long)

FSA/HSA

Legal insurance

Paid time off

Wellness programs

Job summary

Cancer Center of Kansas (CCK) is hiring a full-time, on-site Scheduler in Wichita, KS. The role involves managing patient appointments, answering calls, and coordinating with medical staff to ensure efficient patient flow.

Strong customer service, MS Office proficiency, and familiarity with medical terminology are required. Candidates will work Monday–Friday, 8:30 AM–5:00 PM, with no major holidays or weekends.

Qualifications

• High school diploma or equivalent required.
• Minimum three years office experience, preferably in a medical office setting.
• Excellent communication skills, both written and verbal.
• Proficiency in Microsoft Office Applications (Outlook, Word, Excel).
• Experience with EMR or PMS systems is a plus.

Responsibilities

• Answer all incoming calls and messages, determine priority, and route to appropriate staff.
• Obtain and communicate messages accurately and promptly.
• Schedule patients in the EMR system according to provider guidelines.
• Keep patient demographics and records up to date.
• Cancel or reschedule appointments as needed and notify staff.
• Maintain provider-specific orders queues and assist with coordination.
• Protect patient confidentiality and comply with HIPAA.

Skills

Excellent communication

Customer service

Microsoft Office

Medical terminology familiarity

Typing 40 wpm

Phone etiquette

Data entry accuracy

Education

High school diploma or equivalent

Tools

Microsoft Office

EMR/PMS systems

Job description

Cancer Center of Kansas (CCK) is hiring a full-time, on-site Scheduler in Wichita, KS. The role involves managing patient appointments, answering calls, and coordinating with medical staff to ensure efficient patient flow.

Strong customer service, MS Office proficiency, and familiarity with medical terminology are required. Candidates will work Monday–Friday, 8:30 AM–5:00 PM, with no major holidays or weekends.