Oncology Patient Navigator - Hybrid Care Coordination

Banner Health; Gilbert (AZ); Hybrid; USD 42,000 - 64,000; Full time

Job summary

Banner Health, at Banner MD Anderson Cancer Center in Gilbert, AZ, seeks an Oncology Patient Services Navigator to coordinate patient care and communication across the care team. The role supports timely diagnoses, scheduling, and resource coordination for patients undergoing cancer treatment.

The navigator works with the Oncology Rapid Access team to arrange procedures, manage test results, and help patients navigate the journey from incidental findings to care, all while maintaining patient

Qualifications

• Minimum two years of health care experience.
• Medical terminology and training are required.
• Bachelor’s degree preferred or equivalent.
• Excellent time management and problem-solving skills; strong customer service.

Responsibilities

• Coordinate patient care through the oncology team and scheduling.
• Communicate findings and next steps to patients and providers.
• Review medical records and test results to plan next steps.
• Schedule appointments with specialists and coordinate care.
• Assist with insurance verification and documentation as needed.
• Maintain HIPAA-compliant, professional communication with patients.

Skills

Medical terminology

Medical Assistant Training

Patient Care Technician Training

Certified Nursing Assistant Training

Time management

Problem-solving

Customer service

Education

High school diploma/GED

Bachelor’s degree preferred

Job description

Banner Health, at Banner MD Anderson Cancer Center in Gilbert, AZ, seeks an Oncology Patient Services Navigator to coordinate patient care and communication across the care team. The role supports timely diagnoses, scheduling, and resource coordination for patients undergoing cancer treatment.

The navigator works with the Oncology Rapid Access team to arrange procedures, manage test results, and help patients navigate the journey from incidental findings to care, all while maintaining patient