Oncology Patient Navigator & Care Coordination Specialist

Baptist Health; Boca Raton (FL); On-site; USD 27,000 - 35,000; Full time

Benefits offered by this job

Career growth and development opportun

Comprehensive health and wellness res

Tuition reimbursement

Job summary

Boca Raton Regional Hospital is seeking a Patient Navigator for the Oncology Program to bridge patients with the clinical team, coordinate appointments, transportation, and education, and ensure expectations are met. The role supports non-traditional patient needs and collaborates with the Nurse Navigator.

Requires at least 3 years in customer service, healthcare experience preferred, and strong English communication; bilingual Spanish helpful.

Qualifications

• Three years of customer service experience required.
• Healthcare experience preferred.
• Proficient English communication, written and verbal.

Responsibilities

• Act as liaison between patients and the clinical care team to ensure satisfaction.
• Coordinate appointments, transportation, education, and support services.
• Collaborate with Nurse Navigator and care staff on clinical decisions and delivery of patient care.

Skills

Customer service

English proficiency

Bilingual English/Spanish

Computer skills

Education

High School,Cert,GED,Trn,Exper.

Job description

Boca Raton Regional Hospital is seeking a Patient Navigator for the Oncology Program to bridge patients with the clinical team, coordinate appointments, transportation, and education, and ensure expectations are met. The role supports non-traditional patient needs and collaborates with the Nurse Navigator.

Requires at least 3 years in customer service, healthcare experience preferred, and strong English communication; bilingual Spanish helpful.