Oncology Patient Finance Navigator

Astera Cancer Care; Orange City (FL); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

401(k)

Dental insurance

Health insurance

Life insurance

Paid time off

Vision insurance

Job summary

Mid Florida Cancer Centers in Orange City, FL is seeking a Finance Counselor to assist patients with billing questions, benefits verification, and setting up payment plans. This in-person role emphasizes empathy, accuracy, and strong customer service.

You will read and explain EOBs, verify coverage, maintain AR spreadsheets, and ensure HIPAA compliance while collaborating with billing and clinical teams to improve patient experience. Professionalism and teamwork are essential.

Qualifications

• High school diploma or equivalent required.
• Strong customer service skills and professionalism.
• Experience in a medical setting preferred but not required.
• Ability to read and explain EOBs.
• Detail-oriented with good communication.

Responsibilities

• Reading and explaining EOBs.
• Verify benefits and eligibility.
• Schedule patients in a medical office.
• Set up payment plans with patients.
• Maintain AR spreadsheets and monthly reports.
• Audit daily schedules and ensure HIPAA compliance.

Skills

Reading EOBs

Customer service

Professionalism

Phone etiquette

Team player

Scheduling patients

Education

High school diploma or equivalent

Tools

EMR

HIPAA compliance knowledge

Job description

Mid Florida Cancer Centers in Orange City, FL is seeking a Finance Counselor to assist patients with billing questions, benefits verification, and setting up payment plans. This in-person role emphasizes empathy, accuracy, and strong customer service.

You will read and explain EOBs, verify coverage, maintain AR spreadsheets, and ensure HIPAA compliance while collaborating with billing and clinical teams to improve patient experience. Professionalism and teamwork are essential.