Oncology Patient Financial Navigator | Billing & Benefits

Florida Cancer Specialists & Research Institute; Naples (FL); On-site; USD 42,000 - 65,000; Full time

Job summary

Florida Cancer Specialists & Research Institute in Naples, FL is seeking a Patient Financial Navigator to manage patients' financial responsibilities, verify insurance benefits in OncoEMR and Centricity, and assess diagnosis-related coverage.

The role handles daily managed care tasks and works to ensure accurate billing and timely collections, helping patients navigate co-pays and coinsurance while maintaining compliance and patient service standards.

Qualifications

• High School Diploma or GED.
• Experience working in a healthcare field, preferably in a clinical setting or business office.
• Excellent verbal and communication skills needed.
• Insurance knowledge requirements including: Understanding of medical terminology
• Managed care authorization process
• ICD10 codes
• Collection experience
• Ability to calculate and collect patients’ responsibility and insurance co-pay/coinsurance.

Responsibilities

• Responsible for monitoring and collecting the financial responsibilities of our patients.
• The Patient Financial Navigator must keep patients’ insurance benefits up to date in OncoEMR and Centricity and view the patients’ services for diagnosis and insurance coverage appropriateness.
• Also performs the daily tasks of Managed Care and Patient Financial Navigator.

Skills

Verbal communication

Insurance knowledge

Medical terminology

Managed care

ICD-10 codes

Billing/collections

Education

High School Diploma or GED

Job description

Florida Cancer Specialists & Research Institute in Naples, FL is seeking a Patient Financial Navigator to manage patients' financial responsibilities, verify insurance benefits in OncoEMR and Centricity, and assess diagnosis-related coverage.

The role handles daily managed care tasks and works to ensure accurate billing and timely collections, helping patients navigate co-pays and coinsurance while maintaining compliance and patient service standards.