Oncology Patient Care Navigator

US Oncology Network-wide Career Opportunities; Woodbridge (VA); On-site; USD 36,000 - 54,000; Full time

Job summary

Virginia Cancer Specialists in Woodbridge is seeking a full-time Patient Care Coordinator to act as a medical liaison among the patient, hospital, and payors. You will coordinate referrals, schedule oncology-related appointments, verify insurance, and guide patients through benefits and pre-authorizations.

The role requires clear communication, a patient-focused approach, and experience in medical billing or social services. Office-based position with a commitment to quality care.

Qualifications

• High School diploma or equivalent required; some college preferred.
• Experience in medical coding or billing, patient advocacy, or social services.
• Ability to articulate information clearly and be personable.

Responsibilities

• Before a patient's first appointment, collect basic chart information from the patient.
• Coordinate physician referrals and schedule oncology appointments; resolve billing issues.
• Verify insurance eligibility, educate patients on benefits, obtain pre-authorization.
• Provide educational materials and maintain patient education resources.
• Refer patients to community services and maintain agency resource lists.
• Respond to inquiries and escalate non-routine issues to supervisor.

Skills

Verbal communication

Interpersonal skills

Education

High School diploma or equivalent

Some college preferred

Tools

Medical billing software

Microsoft Office (Outlook & Word)

Job description

Virginia Cancer Specialists in Woodbridge is seeking a full-time Patient Care Coordinator to act as a medical liaison among the patient, hospital, and payors. You will coordinate referrals, schedule oncology-related appointments, verify insurance, and guide patients through benefits and pre-authorizations.

The role requires clear communication, a patient-focused approach, and experience in medical billing or social services. Office-based position with a commitment to quality care.