Oncology Patient Care Coordinator

Hugh Chatham Health; Rock Hill (SC); On-site; USD 29,000 - 43,000; Full time

Benefits offered by this job

Paid Time Off

Health benefits

Flexible Spending Accounts

Family benefits

401(k) with employer match

Educational Assistance

Job summary

Advocate Health in Rock Hill, SC is hiring for a full-time role in the Levine Cancer department. The position focuses on coordinating referrals, obtaining authorizations, and guiding patients through insurance coverage to ensure timely care.

Responsibilities include scheduling procedures, coordinating with multiple departments, and providing accurate financial estimates and patient education. Strong customer service and computer skills are essential in a fast-paced office setting.

Qualifications

• High School Diploma or GED required.
• Computer experience required.
• Understanding of Insurance coverage (FSC/Coverage/Plan types) and Medical Necessity policies preferred.
• Knowledge of medical records software preferred.
• Customer service experience required.

Responsibilities

• Completes referrals for patients and coordinates with referring and receiving practices and/or departments.
• May coordinate and prepare financial estimates for patients.
• Obtains all authorizations needed.
• Directs patients to providers in their insurance plan.
• Reviews benefits and educates patient on insurance coverage.
• Coordinates and schedules surgical procedures, diagnostic testing, or other services within various departments with internal and ancillary providers.
• Reviews schedules and confirms schedules are accurate and time is properly allocated.
• Follows up on all referrals to ensure no care gaps.

Skills

Customer service

Insurance coverage knowledge

Computer skills

Scheduling

Education

High School Diploma or GED

Tools

Medical records software

Job description

Advocate Health in Rock Hill, SC is hiring for a full-time role in the Levine Cancer department. The position focuses on coordinating referrals, obtaining authorizations, and guiding patients through insurance coverage to ensure timely care.

Responsibilities include scheduling procedures, coordinating with multiple departments, and providing accurate financial estimates and patient education. Strong customer service and computer skills are essential in a fast-paced office setting.