Oncology Patient Benefits Specialist

Us Oncology Inc; Virginia Beach (VA); On-site; USD 31,000 - 37,000; Full time

Benefits offered by this job

Medical/Dental/Vision Insurance

Life Insurance

401(k)

Job summary

Virginia Oncology Associates in Virginia Beach is seeking a Patient Benefits Representative to support our clinic. In-person, full-time role focusing on insurance coverage, patient cost estimates, and financial counseling.

The position requires 3+ years of pre-services and patient benefits experience, proficiency with CPT/HCPCS coding, and strong computer skills. Travel to multiple clinic locations may be required.

Qualifications

• Must have strong computer skills including MS Word and Excel.
• Knowledge of CPT and HCPCS coding.
• Ability to communicate clearly with patients and staff.

Responsibilities

• Obtain insurance coverage information and educate patients on benefits, copays, deductibles, and out-of-pocket costs.
• Assess patients’ ability to meet expenses and discuss payment arrangements; explain financial assistance programs.
• Complete Patient Cost Estimate forms and forward to billing; coordinate with relevant offices.
• Obtain insurance pre-authorization or referral approvals prior to treatment.
• Ensure accurate entry of patient co-pays and verify/update demographics and coverage in the system.
• Stay informed on available financial aid and build relationships with aid providers.

Skills

Microsoft Office

CPT/HCPCS coding

Verbal communication

Travel willingness

Education

High school diploma or equivalent

Job description

Virginia Oncology Associates in Virginia Beach is seeking a Patient Benefits Representative to support our clinic. In-person, full-time role focusing on insurance coverage, patient cost estimates, and financial counseling.

The position requires 3+ years of pre-services and patient benefits experience, proficiency with CPT/HCPCS coding, and strong computer skills. Travel to multiple clinic locations may be required.