Oncology Medical Office Coordinator | Patient Experience

Saint Luke's; Kansas City (MO); On-site; USD 36,000 - 48,000; Full time

Job summary

Saint Luke's is seeking a Medical Office Coordinator to support daily operations of the medical practice and enhance the patient experience. This role serves as the primary point of contact for patients and visitors, coordinating scheduling, payments, and administrative tasks.

Responsibilities include greeting and directing patients, managing calendars, processing charges, and maintaining accurate records, while ensuring privacy standards and delivering exceptional service throughout the visit.

Qualifications

• Previous medical office, healthcare, or customer service experience preferred.
• Strong organizational, communication, and multitasking skills.

Responsibilities

• Coordinate daily office workflow and administrative activities.
• Greet, assist, and direct patients and visitors in a
• Schedule patient appointments and maintain physician and staff calendars.
• Process patient charges, collect payments, and maintain accurate records.
• Support and train office staff as needed.
• Ensure compliance with patient confidentiality and privacy standards.
• Provide outstanding customer service while maintaining a professional appearance and demeanor.
• Perform other duties as assigned to support efficient practice operations.

Skills

Organizational skills

Communication skills

Multitasking

Job description

Saint Luke's is seeking a Medical Office Coordinator to support daily operations of the medical practice and enhance the patient experience. This role serves as the primary point of contact for patients and visitors, coordinating scheduling, payments, and administrative tasks.

Responsibilities include greeting and directing patients, managing calendars, processing charges, and maintaining accurate records, while ensuring privacy standards and delivering exceptional service throughout the visit.