Oncology Insurance & Billing Specialist

The US Oncology Network; Richardson (TX); On-site; USD 42,000 - 56,000; Full time

Job summary

The US Oncology Network is seeking an Insurance Specialist to join Texas Oncology in Richardson, TX. This full-time role supports the Medical Oncology Department, handling delinquent accounts, collections, and insurance/payment inquiries.

You will collaborate with staff, review postings, verify demographics, and ensure accurate billing while maintaining HIPAA compliance. Prior medical billing experience preferred; strong communication and MS Office skills are a plus.

Qualifications

• High School diploma or equivalent required.
• Minimum two years medical billing and payment experience.
• Knowledge of state, federal, and third party claims processing.
• Knowledge of state & federal collections guidelines.
• Must complete required e-learning within 90 days.

Responsibilities

• Monitors delinquent accounts and performs collection duties.
• Reviews reports, researches and resolves issues.
• Reviews payment postings for accuracy and to ensure account balances are current.
• Works with co-workers to resolve insurance payment and billing errors.
• Monitors and updates delinquent accounts status.
• Contacts patients to secure past due balances, verifies demographics and insurance providers, updates information in systems, and documents conversations.
• Answers patient payment, billing, and insurance questions and resolves complaints.

Skills

Medical billing

Collections

Insurance payment

Microsoft Office

Communication

Education

High School diploma or equivalent

Associates degree in Finance or Business or 4 years revenue cycle experience preferred

Four years revenue cycle experience preferred

Job description

The US Oncology Network is seeking an Insurance Specialist to join Texas Oncology in Richardson, TX. This full-time role supports the Medical Oncology Department, handling delinquent accounts, collections, and insurance/payment inquiries.

You will collaborate with staff, review postings, verify demographics, and ensure accurate billing while maintaining HIPAA compliance. Prior medical billing experience preferred; strong communication and MS Office skills are a plus.