Medical Front Desk Specialist — Caring Patient Experience

City of Hope; Sparta Township (NJ); On-site; USD 21,000 - 29,000; Full time

Benefits offered by this job

Health, dental, and vision plans

Wellness program

Health savings account - FSA

401(k) retirement plan

Life insurance

Short-term disability insurance

Long-term disability insurance

Employee Assistance Program (EAP)

Paid Time Off (PTO) and holiday pay

Tuition discounts with universities

Job summary

Regional Cancer Care Associates (RCCA) is seeking a Medical Receptionist to greet patients, collect demographics and insurance information, and register new patients. The role involves preparing charts, handling co-pays, and supporting front-office operations in a busy clinic in Sparta, NJ.

The candidate should have a high school diploma and at least three years of office experience, preferably in a medical setting, with strong attention to confidentiality and customer service.

Qualifications

• Accredited High school diploma or equivalent required.
• Minimum three years office experience, preferably in a medical setting.

Responsibilities

• Greets patients and visitors in a prompt, courteous and professional manner.
• Obtains demographic and insurance information. Obtains copy of patients insurance cards and current driver's license for file. Updates demographic and insurance information as needed in the system.
• Registers all new patients into the system. Prepares and organizes new patient charts. Notifies nursing staff of patient arrivals, placing charts in appointment order. Assists in preparing charts for next days appointments and prints schedules as needed.
• Collects co-pays, deductible and other out of pocket amounts at time of visit. Issues receipts if necessary.
• Distributes condolence cards to patients families as requested.
• Maintains lobby area in a neat and orderly manner.
• Identifies no shows and forwards for patient notification.
• Demonstrates an understanding of patient confidentiality to protect the patient and clinic/corporation.
• Follows policies and procedures to contribute to the efficiency of the front office. Covers for other front office functions as requested.
• Prepares correspondence, memos, forms and other typing as requested by supervisor.

Skills

Office experience

Medical setting

Education

High school diploma

Job description

Regional Cancer Care Associates (RCCA) is seeking a Medical Receptionist to greet patients, collect demographics and insurance information, and register new patients. The role involves preparing charts, handling co-pays, and supporting front-office operations in a busy clinic in Sparta, NJ.

The candidate should have a high school diploma and at least three years of office experience, preferably in a medical setting, with strong attention to confidentiality and customer service.