Oncology EHR Success Manager

McKesson; United States; On-site; USD 90,000 - 120,000; Full time

Job summary

McKesson seeks an Account Manager to oversee technology relationships for oncology-focused clients across the territory. You will manage daily client interactions of iKnowMed G2 EHR, CVP, and related tools, while coordinating with internal teams to ensure timely, successful outcomes.

Responsibilities include guiding implementations to account management, maintaining compliance, and developing a territory business plan.

Qualifications

• 4+ years specific systems experience within applications with iKnowMed.
• EHR application knowledge and working experience, preferably with iKnowMed G1 and /or G2 specifically.
• Excellent ability to build relationships, align and influence varied and diverse participants across all levels and functions to achieve requisite milestones
• Knowledge and experience with healthcare operations, clinical, and/or financial systems (i.e. practice management systems, EHR, pharmacy inventory management)

Responsibilities

• Position is responsible for managing all aspects of the technology relationship with our customers. The Account Manager develops, grows, and maintains territory relationships and coordinates with various business units to ensure client requests are handled swiftly and successfully.
• Manages day-to-day relationship of assigned clients in the support and use of iKnowMed G2 EHR, CVP, Practice Insights, and Ontada Health with current knowledge of all applications and workflows.
• Participates in the implementation process of accounts to facilitate transition from implementation to account management and adoption of technologies.
• Supports and adheres to the McKesson Specialty Health Compliance Program, including Code of Ethics and Business Standards.
• Builds and develops customer relationships, collaborating with sales partners, network counterparts, and internal teams to nurture growth.
• Develops and maintains a territory business plan, provides post-go live support, training, workflow review, and best-practice implementation.

Skills

Relationship building

Leadership

Oncology operations

MS Office

Education

BS degree in electronic systems

Tools

MS Word

Excel

PowerPoint

Teams

Job description

McKesson seeks an Account Manager to oversee technology relationships for oncology-focused clients across the territory. You will manage daily client interactions of iKnowMed G2 EHR, CVP, and related tools, while coordinating with internal teams to ensure timely, successful outcomes.

Responsibilities include guiding implementations to account management, maintaining compliance, and developing a territory business plan.