Oncology Clinic Front Desk & Patient Scheduler

SEH Saint Elizabeth Medical Center, Inc.; United States; Vor Ort; USD 36.000 - 48.000; Vollzeit

Zusammenfassung

St. Elizabeth Healthcare is hiring a Clinical Office Assistant for the Cancer Care Medical Oncology & Infusion Clinic in Ft. Thomas. The role is full-time, 40 hours per week, 1st shift, and requires front desk patient support with registration, scheduling, and billing responsibilities.

The position emphasizes HIPAA compliance, patient confidentiality, and compassionate patient interactions within a team-based environment. Prior healthcare front desk or registration experience is valued.

Qualifikationen

• High school diploma or GED required.
• Knowledge of medical terminology is preferred.
• Proficiency with computer systems and data entry.
• Strong verbal and written communication skills.
• Ability to maintain patient confidentiality and HIPAA compliance.
• Organizational skills with ability to prioritize tasks.

Aufgaben

• Register patients and verify demographic and insurance information.
• Schedule appointments and manage patient flow within the clinic.
• Assist with patient billing and collect co-pays when applicable.
• Support pre-certification processes and insurance data collection.
• Retrieve and process medical records requests and releases.
• Enter data accurately and answer phones professionally.
• Identify and resolve routine issues and coordinate follow-up with staff.
• Ensure HIPAA compliance and protect patient privacy.
• Show empathy and professionalism with patients and families.

Kenntnisse

Medical terminology

Computer literacy

Verbal & written communication

Confidentiality

Organization

Ausbildung

High school diploma or GED

Jobbeschreibung

St. Elizabeth Healthcare is hiring a Clinical Office Assistant for the Cancer Care Medical Oncology & Infusion Clinic in Ft. Thomas. The role is full-time, 40 hours per week, 1st shift, and requires front desk patient support with registration, scheduling, and billing responsibilities.

The position emphasizes HIPAA compliance, patient confidentiality, and compassionate patient interactions within a team-based environment. Prior healthcare front desk or registration experience is valued.