Cancer Care Front Desk Specialist (Hybrid)

St. Elizabeth; Edgewood (KY); Hybrid; USD 21.000 - 28.000; Vollzeit

Zusammenfassung

St. Elizabeth Healthcare in Edgewood, KY is seeking a Clinical Office Assistant for the Cancer Care Call Center. This full-time role offers a hybrid schedule after in-person training, with one in-office day per month, and a 40-hour workweek.

You will handle patient registration, scheduling, billing, pre-certification support, records retrieval, data entry, and phone coverage while upholding HIPAA and compassionate, respectful patient interactions.

Qualifikationen

• High school diploma or GED.
• Medical terminology knowledge.
• Proficient computer skills.
• Effective verbal and written communication.
• Ability to maintain patient confidentiality.
• Strong organization and prioritization.

Aufgaben

• Register patients and collect required demographic information.
• Schedule appointments and manage patient flow.
• Process patient billing and collect co-pays when applicable.
• Assist with pre-certification and verify insurance details.
• Retrieve and release medical records as needed.
• Enter data accurately and respond to phone inquiries.
• Maintain HIPAA compliance and protect patient privacy.

Kenntnisse

Medical terminology

Computer literacy

Communication skills

Patient confidentiality

Organization and prioritization

Ausbildung

High school diploma or GED

Jobbeschreibung

St. Elizabeth Healthcare in Edgewood, KY is seeking a Clinical Office Assistant for the Cancer Care Call Center. This full-time role offers a hybrid schedule after in-person training, with one in-office day per month, and a 40-hour workweek.

You will handle patient registration, scheduling, billing, pre-certification support, records retrieval, data entry, and phone coverage while upholding HIPAA and compassionate, respectful patient interactions.