Oncology Care Navigator: RN for Patient Journeys

1103 Team Member Services; Orlando (FL); On-site; USD 69,000 - 121,000; Full time

Job summary

AdventHealth Orlando is seeking a Registered Nurse to coordinate patient care across the Community Care and Transitional Care Programs. You will liaison with physicians, support services, and patients to ensure timely orders, consent documentation, and smooth care transitions.

Role emphasizes educating patients and families, evaluating care plans, and identifying improvement opportunities. Strong communication and organization are essential to deliver safe, compassionate care in a busy team

Qualifications

• Ability to provide age-appropriate cancer education.
• Strong organizational, communication, and customer service skills.
• Knowledge of and ability to utilize in-house and external oncology resources.
• Self-motivated with ability to work independently.
• Proficient in Microsoft Office, particularly Outlook, Excel, and Teams.
• Proficient with electronic medical record system such as Epic.
• Bilingual (English/Spanish) [Preferred]

Responsibilities

• Acts as a liaison across the multidisciplinary team to ensure proper orders, medical records, consents, and other required documentation are received.
• Coordinates timely care with physicians and supportive services departments.
• Maintains professional relationships with customers, patients, and team members.
• Provides direct patient care coordination within the Community Care and Transitional Care Programs.
• Educates patients, families, caregivers, and community providers to safely perform care and achieve health goals.
• Evaluates the effectiveness of care plans and monitors patient and family responses to achieve desired outcomes.
• Identifies performance improvement initiatives and assists in designing or implementing programs to address needed changes.
• Participates in community education and outreach programs to promote health and wellness.
• Collaborates with Imaging Coordinator, RN Navigator, and referring providers to navigate patients through treatment planning, medical management, and surveillance.
• Serves as an educational resource for patients and families on treatment planning and medical management.
• Facilitates communication between healthcare team, patients, other departments, and outside entities by answering phone calls, responding to emails, and managing messages in the EMR and patient portal.

Skills

Oncology education

Communication skills

Customer service

Independent worker

Bilingual English/Spanish

Epic knowledge

Education

Bachelor's in Nursing

Registered Nurse (RN) license

Oncology Nursing Certification (OCN) preferred

Tools

Epic

Microsoft Office

Job description

AdventHealth Orlando is seeking a Registered Nurse to coordinate patient care across the Community Care and Transitional Care Programs. You will liaison with physicians, support services, and patients to ensure timely orders, consent documentation, and smooth care transitions.

Role emphasizes educating patients and families, evaluating care plans, and identifying improvement opportunities. Strong communication and organization are essential to deliver safe, compassionate care in a busy team