Oncology Call & Scheduling Specialist

Astera Cancer Care; Huntsville (AL); On-site; USD 17,000 - 22,000; Full time

Job summary

Clearview Cancer Institute in Huntsville, AL is seeking a Telephone Operator/Centralized Scheduler to support oncology specialties by handling calls and coordinating patient appointments. You will transfer calls, take messages, and ensure timely communication across departments.

The role emphasizes reliable attendance, professional conduct, and accurate record-keeping in a busy outpatient setting. Medical office experience is preferred, and a high school diploma is required.

Qualifications

• Excellent telephone etiquette and communication skills.
• Organized and able to prioritize high-volume calls.
• Able to multitask and manage follow-ups promptly.
• Professional, polite, patient with patients and colleagues.
• Experience in a medical office is preferred.

Responsibilities

• Answer a high volume of calls promptly and transfer or take messages.
• Maintain accurate call records and distribute information to the right staff.
• Schedule and confirm patient appointments and perform reminders.
• Operate office equipment and use standard software applications.
• Provide courteous service and support to staff and patients.

Skills

Telephone etiquette

Organization

Multitasking

Timely follow-up

Professional demeanor

Education

High school diploma or equivalent

Job description

Clearview Cancer Institute in Huntsville, AL is seeking a Telephone Operator/Centralized Scheduler to support oncology specialties by handling calls and coordinating patient appointments. You will transfer calls, take messages, and ensure timely communication across departments.

The role emphasizes reliable attendance, professional conduct, and accurate record-keeping in a busy outpatient setting. Medical office experience is preferred, and a high school diploma is required.