Onboarding Specialist • $21.00 - $23.00 per/hour DOE Corporate Roles El Segundo, CA

Behavior Frontiers; El Segundo (CA); On-site; USD 29,000 - 32,000; Full time

Job summary

Behavior Frontiers in El Segundo, CA is seeking an Onboarding Assistant to play a critical role in welcoming new hires and coordinating onboarding activities. This is a full-time, in-person position requiring strong organizational skills, attention to detail, and effective communication.

You will collaborate with Recruitment, HR, IT, Training, and Client Services to ensure smooth onboarding, manage accounts and documentation, perform data entry, and support compliance with state regulations.

Qualifications

• Excellent organizational skills with ability to multi-task and navigate multiple systems.
• Strong customer service and communication via phone and email.
• Experience onboarding/HR and using applicant tracking systems.
• Familiarity with Jobvite, Monday.com and OnePoint is a plus.
• Bachelor's degree preferred but not required.

Responsibilities

• Facilitate onboarding processes and coordinate with new hires.
• Interface with Recruitment, HR, IT, Training, and Client Services.
• Maintain data entry of identifiers, credentials, and HR information.
• Ensure compliance with insurance or state requirements.
• Set up new hire accounts and manage onboarding tracker.
• Conduct welcome calls and send onboarding task emails.
• Ensure timely submission of onboarding documents.
• Guide new hires on navigating systems, resources, and policies.
• Monitor onboarding checklists and provide troubleshooting.
• Facilitate background checks and compliance with state regs.
• Coordinate TB test process for external payor requirements.
• Verify employment eligibility via E-Verify and I-9.
• Assist in development of new initiatives and company projects.
• Support company-wide projects and align with team goals.
• Execute provider certifications scheduling and renewals.
• Other duties as assigned.

Skills

Organizational skills

Staff support

Time management

Customer service

Team collaboration

Relationship building

HR onboarding experience

Bachelor's degree preferred

Professional demeanor

MS Office proficiency

HRIS experience

Jobvite familiarity

Education

Bachelor's degree preferred

Tools

Microsoft Office

Job description

Availability:Full - Time (Monday - Friday 40 hours a week)
Location:El Segundo, CA (In-Person)
Compensation:$21.00 - $23.00 per/hour DOE

Behavior Frontiers is an industry leader in ABA (Applied Behavior Analysis) treatment for autism and other special needs. We are on a continuous journey to explore, assess, and develop only the highest quality ABA treatments and solutions delivered by best-in-class clinical professionals. We are seeking enthusiastic individuals who are ready to embark on a meaningful journey in one of the fastest growing fields in healthcare. Our Onboarding Assistant position plays a critical role in our company and we need an individual with excellent customer service skills, detail oriented, ability to multi-task and a knowledge of Microsoft Office applications.

How will you help create aWorld Without Limits:

• Facilitate onboarding processes and coordinate with new hires to ensure a seamless and welcoming experience from offer acceptance to training.
• Effectively interface and communicate with all departments, including Recruitment, HR, IT, Training, and Client Services, regarding the status of new hires.
• Maintain a high level of attention to detail while managing numerous small but critical tasks, including accurate data entry of personal identifiers, credentials, and HR-related information within the system.
• Take on and implement any newly added requirements as needed to remain compliant with insurance or state guidelines and expectations.
• Set up new hire accounts, manage the onboarding tracker, and assign tasks as needed.
• Conduct welcome calls with new hires and send a welcome email outlining onboarding task due dates.
• Ensure the timely submission of all required onboarding documents by new hires.
• Guide new hires on navigating systems, resources, and policies.
• Monitor new hire checklist items for full completion and provide trouble shooting support as needed.
• Facilitate background checks and child abuse registry clearances, follow up with the vendors as needed, and ensure compliance with state regulations.
• Conduct SAMS, OIG, and Medicaid exclusion checks
• Coordinate the TB test process to ensure compliance with external payor requirements.
• Verify the employment eligibility of all new hires by completing E-Verify and updating the I-9 form accordingly.
• Assist in the development and implementation of new initiatives and programs.
• Support company-wide projects as needed, ensuring alignment with team goals and objectives.
• Execute all aspects of provider certifications, including initial appointments and reappointments
• Any other duties as assigned.

Qualifications and Skills:

• Excellent organizational skills with a strong ability to multi-task and navigate multiple systems simultaneously in a fast-paced environment.
• Ability to support staff company wide
• Proficiency in self-managing time and priorities
• Excellent customer service – must have superior communication skills over the phone and via email
• Collaborative attitude with team-oriented outlook
• Ability to build strategic working relationships
• At least one year of onboarding/HR experience
• Bachelor's Degree preferred, but not necessary
• A professional, yet friendly demeanor
• Knowledge of Microsoft Office applications (e.g. Word, Excel, Outlook)
• Experience working daily in different applicant tracking and human resources information systems
• Familiarity with Jobvite, Monday.com and OnePoint is a plus

Why Behavior Frontiers is perfect for you:

• Competitive pay with optional On-demand paychecks thru DailyPay - get paid on your own schedule!
• 401K Plan with company match after 6 months of employment
• Paid Personal Time Off
• Medical, Dental and Vision insurance
• Opportunities for career advancement
• Performance and promotion raises
• Employee Assistance Program: Free access to some support services (financial, legal, counseling, etc.)
• Fitness: Discounted monthly gym membership to 12,000 gym locations nationwide, as well as free access to workout videos
• Deals: Exclusive discounts and savings to 500+ companies and more!
• Travel: Discounts on travel essentials including hotels, rental cars, flights, excursions, and more!
• Lab Testing Discounts: 10-80% off costs of routine lab work
• New Benefits Rx: Discounts on prescription medications from 10-80% at 60,000 locations nationwide

Behavior Frontiers is an Equal Opportunity Employer and will consider for employment all qualified applicants in a manner consistent with the requirements of the applicable federal, state, and local laws.

Behavior Frontiers is an Equal Opportunity Employer and will consider for employment all qualified applicants in a manner consistent with the requirements of the applicable federal, state, and local laws.