Onboarding Specialist — Institutional Digital Assets

Referment; New York (NY); On-site; USD 65,000 - 90,000; Full time

Job summary

Referment is hiring an Onboarding Analyst to join its institutional digital assets team in New York. You will coordinate end-to-end onboarding for institutional clients across trading, custody, financing and reporting platforms, acting as the primary contact for documentation requests, progress updates and regulatory checks.

This role sits at the heart of Sales, Compliance, Operations, Risk, Legal and Technology, requiring strong attention to detail, excellent communication, and the ability to

Qualifications

• 1–3 years of experience in client onboarding, operations, middle office, compliance, or related financial-services role.
• Bachelor's degree in finance, economics, business, accounting or related discipline.
• Strong organisation and attention to detail with ability to manage several deadlines and stakeholders.
• Clear written and verbal communication and a practical client-service mindset.
• Working proficiency with Excel and Microsoft Office.

Responsibilities

• Coordinate end-to-end onboarding and lifecycle activity for institutional digital asset clients.
• Act as a point of contact for onboarding questions, documentation requests and progress updates.
• Collect and review documentation for KYC, AML, sanctions screening, tax verification and other regulatory requirements.
• Work with Compliance and Risk to resolve due-diligence gaps and secure the necessary approvals.
• Coordinate account configuration across trading, custody, settlement, financing and reporting platforms, including wallet and connectivity requirements.
• Maintain onboarding trackers and management reporting, monitor cycle times and identify process bottlenecks.
• Support process improvements, automation initiatives and launches involving new products, jurisdictions or service offerings.

Skills

Onboarding

Operations

Compliance

Account management

Attention to detail

Communication

Education

Bachelor's degree in Finance/Economics/Business/Accounting

Tools

Excel

Microsoft Office

Job description

Referment is hiring an Onboarding Analyst to join its institutional digital assets team in New York. You will coordinate end-to-end onboarding for institutional clients across trading, custody, financing and reporting platforms, acting as the primary contact for documentation requests, progress updates and regulatory checks.

This role sits at the heart of Sales, Compliance, Operations, Risk, Legal and Technology, requiring strong attention to detail, excellent communication, and the ability to