Onboarding Specialist

Acara Solutions, Inc.; Phoenix (AZ); Hybrid; USD 28,000 - 30,000; Full time

Benefits offered by this job

Health insurance

HSA

Dental insurance

Disability insurance

Life insurance

Vision insurance

401(k)

Job summary

Acara Solutions, an Aleron Company, is seeking an Onboarding Specialist in Phoenix, AZ. You will support the onboarding process for recruited candidates and pay-rolled contractors, handling background checks, drug testing, I-9s, employment and education verifications, and customer-specific documents.

Responsibilities include assisting with new start paperwork, coordinating timely completion via the SmartSearch Onboarding portal, and maintaining communication with recruiters about candidate

Qualifications

• Strong interpersonal skills and excellent written and verbal communication are required.
• 1 year of experience in an office environment is required.
• Bilingual (Spanish) is a plus and onboarding experience is preferred.

Responsibilities

• Assist onboarding of candidates and contractors, including payroll and timesheet processing.
• Coordinate completion of new start paperwork and verify documents through onboarding portal.
• Communicate with recruiters on status of candidates' onboarding and handle background checks and drug screens.

Skills

Strong interpersonal skills

Excellent written and verbal

Tools

MS Word

Excel

VMS tools

Job description

Join Acara Solutions, an Aleron Company. Aleron is a global workforce and business solutions company that builds relationships and empowers the workplace. Since 1957, we have been at the forefront of the workforce industry. Our renowned portfolio of companies, including Acara Solutions, Acara Solutions India, Broadleaf Results, Lume Strategies, TalentRise, and Viaduct, delivers tailored talent solutions, workforce management, IT services, and more to meet the ever-evolving needs of our clients. We transform the workplace for people and businesses around the world.

What Acara has to offer

• Full benefits package that includes health insurance, health savings account, dental insurance, disability insurance, life insurance, vision insurance, and 401(k).
• Pay: $20.00 - $22.00
• Flexible work options available post 30 days of training
• Monday - Friday, 8:00 am to 5:00 pm

Job Summary

Acara Solutions has an excellent opportunity for an Onboarding Specialist in Phoenix, AZ. The Onboarding Specialist will assist the recruitment practice with the onboarding process of recruited candidates and pay-rolled contractors for various clients and locations. The onboarding process includes administrative oversight involving the completion of background checks, drug testing, safety training, I9s, employment and education verifications, and customer-specific documents.

Essential Duties and Responsibilities

• With great attention to detail, assist candidates and contractors with onboarding including working with specific orientation processes and contractor issues, including direct deposit, tax forms, workers' compensation reports, benefits administration, address changes, and vacations/PTO.
• With a focus on the details, coordinate the completion of new start paperwork, ensuring each document is accurate and completed in a timely manner through our web portal, SmartSearch Onboarding.
• Communicate regularly with individual Recruiters on the status of their candidates' onboarding.
• Administer the background check process, the drug screen test, and safety training through our third-party vendors, ensuring that these processes are completed timely and have followed Acara's protocols for completion.
• Assist with payroll responsibilities by communicating with the contractors on the submittal of timesheets and the review and submittal of expenses and per diems into the VMS (Vendor Management Solutions) web portals.
• Assist in making payroll corrections by processing rate changes, and discounts, setting up direct deposit, and releasing and invoicing timesheets, expenses, and bonuses.
• Communicate regularly with operations corporate personnel regarding payroll changes and other employee administrative issues.
• May process and track customer-required drug testing and security clearance paperwork as required by the customer.
• Submit periodic reports to management as requested.
• Responsible for various other administrative duties as directed by the Company.

Qualifications and Skills

• Required:
  • 1 year of experience working in an office environment
  • 1 year of experience using MS Word and Excel
• Preferred:
  • Prior onboarding experience is highly preferred
  • Strong interpersonal skills
  • Bilingual (Spanish) is a plus
  • Excellent written and verbal communication ability
  • Experience with any VMS tools or web portals

Physical Demands, Work Environment, and Travel

• This role operates in a modern, hybrid work environment, utilizing technology such as laptops, video conferencing tools, cloud-based applications, and collaborative platforms. Flexibility for remote work is supported, while in-office settings may still involve the use of standard office equipment like computers, telephones, and printers.
• The physical demands described here are representative of those required for an employee to successfully perform the essential functions of this job. While carrying out job duties, the employee must regularly be able to speak clearly and hear effectively to communicate with others. The role also frequently requires standing, walking, using hands for fine motor tasks, and reaching with arms.

Additional Information

• This job description is subject to change and may be adjusted to meet the company's needs.
• Upon receiving an offer of employment, candidates will be required to undergo a background check and drug screening. Depending on the role, additional industry-specific skills testing may also be necessary prior to placement.

The Aleron family of companies Acara Solutions, Aleron Shared Resources, Broadleaf Results, Lume Strategies, TalentRise, and Viaduct are proud to be Equal Employment Opportunity and Aff-amptive Action Employers. We consider all qualified applicants for employment without regard to race, color, religion, gender identity, sexual orientation, national origin, genetic information, sex, age, disability, veteran status, or any other legally protected characteristic. We encourage and welcome applications from diverse candidates, including those with disabilities. Accommodations are available upon request for individuals participating in all stages of the selection process.

Please note that applicants must be legally authorized to work in the United States. This position does not qualify for F-1 OPT STEM work authorization.

The compensation rage provided represents our good faith representation of the high and low pay range for this position.