ONBOARDING SPECIALIST

Covenant Health; Knoxville (TN); On-site; USD 42,000 - 54,000; Full time

Job summary

Covenant Health in Knoxville, TN is seeking an entry-level Talent Acquisition Onboarding Specialist for a full-time, day-shift role. You will provide staffing support, prescreen applicants, and maintain candidate pools while ensuring compliance with policies and regulations.

The role focuses on high-quality customer service to hiring managers and recruiters, with responsibilities including screening, verification, onboarding coordination, and collaboration with HR teams.

Qualifications

• High school diploma or GED required; Bachelor’s degree preferred in a related field.
• 0–2 years in recruiting or interviewing with strong verbal and written communication skills.
• Ability to work in teams and provide excellent customer service.

Responsibilities

• Enter opening data into the applicant tracking system within 8 hours of receipt; verify against job descriptions.
• Screen candidates in the ATS and via resumes; document findings.
• Verify rehire eligibility in Cyborg and other systems; add notes in ATS.
• Conduct phone screenings and schedule in-person interviews for qualified candidates.
• Verify current licensure/certifications as required; record verifications in the system.
• Identify potential concerns to the hiring manager during verifications or candidate interactions.
• Perform reference checks within 8 business hours of notification; document results.
• Ensure pre-employment screenings are completed per policy; perform reference checks as needed.
• Coordinate onboarding activities with candidates and recruiters; follow up as needed.
• Assist with employee transfers and related paperwork; verify eligibility and pay.
• Maintain professional relationships with recruiters, staffing coordinators, HR, and hiring managers.
• Participate in community recruitment and employment activities.
• Other duties as assigned.

Skills

Verbal and written communication

Customer service

Interpersonal skills

Education

Bachelor's degree in a directly-related field

Job description

Overview

Talent Acquisition Onboarding Specialist

Full Time | Day Shift

Entry Level, Great Opportunity

Covenant Health Overview:

Covenant Health is the region’s top-performing healthcare network with 10hospitals,outpatient and specialtyservices,andCovenant Medical Group, our area’s fastest-growing physician practice division. Headquartered in Knoxville, Covenant Health is a community-owned integrated healthcare delivery system and the area’s largest employer. Our more than 11,000 employees, volunteers, and 1,500 affiliated physicians are dedicated to improving the quality of life for the more than two million patients and families we serve every year. Covenant Health is the only healthcare system in East Tennessee to be named a Forbes “Best Employer” seven times.

Position Summary:

To provide high quality, timely, and cost-effective staffing support and exceptional customer service to hiring managers and recruiters. To understand and support the recruiting needs of the Employment Recruiter-Coordinator by developing a well-qualified candidate pool/skills data base. Prescreen applicants in accordance with federal and state laws and Covenant Health policies and procedures.

Responsibilities

• Maintain a high level of understanding of the open positions. Enter ATHs accurately into applicant tracking system within 8 hours of receipt; verifying against the original job description and TA table.
• Screen candidates applying for open positions utilizing the applicant tracking software utilizing both application and resumes.
• Verifies rehire eligibility in Cyborg and other data bases on all candidates and adds notes in designated areas within the applicant tracking system.
• Conducts phone screening interviews and schedules qualified candidates for face-to-face interviews.
• Verifies current licensure and certifications as required per the job description. Records verification information on all applicants in the appropriate place in the applicant tracking system.
• Identifies areas of concern to the hiring manager as revealed during verifications and/or applicant interaction.
• Perform reference checks within 8 business hours or sooner after notification from hiring manager or recruiter.
• Verifies pre‑employment screenings are completed and in compliance with company policy. Checks professional references as needed.
• Contacts and interacts with candidates as needed to ensure all onboarding activities are scheduled and completed in a timely manner. Conducts follow‑up calls as needed.
• May handle employee transfers including but not limited to completion of all forms (PAR, SAR, registry review, etc.) and verification of eligibility and pay.
• Establish and maintain an effective working relationship with recruiters, staffing coordinators, HR and hiring managers.
• Participates in community recruitment/employment activities.
• Other duties as assigned.

Qualifications

Minimum Education:

Non specified; will accept any combination of formal education and/or prior work experience sufficient to demonstrate possession of the knowledge, skill and ability needed to perform the essential tasks of the job, typically such as would be equivalent to a high school diploma or GED. Preference may be given to individuals possessing a Bachelor’s degree in a directly-related field from an accredited college or university.

Minimum Experience:

Minimum of up to two (0-2) years recruiting or interviewing experience. Proven ability to interact effectively with a variety of people. Strong verbal and written communication skills. Excellent customer service skills. Flexibility to meet varying customer needs and to juggle multiple priorities daily. Exceptional organizational skills. Basic personal computer and word processing skills. Ability to work in teams.

Licensure Requirement:

None