Onboarding and Operations Coordinator1

EXL Talent Acquisition Team; United States; Remote; USD 46,000 - 52,000; Full time

Job summary

ExlService Holdings, Inc. is seeking an organized Onboarding and Operations Coordinator to support the Payment Integrity Quality team.

You will manage equipment follow-up, access readiness, security tickets, welcome communications, and first-day support, with ongoing follow-up throughout training to keep new hires productive. The ideal candidate is proactive, responsive, and comfortable in a fast-paced healthcare audit environment, able to juggle multiple follow-ups, communicate clearly with

Qualifications

• Organized and detail-oriented mindset required for coordinating multiple onboarding tasks.
• Strong communication skills, ability to work with managers, new hires and IT/support teams.
• Experience with coordinating onboarding processes and maintaining audit readiness.

Responsibilities

• Coordinate equipment follow-up and access readiness for new hires.
• Submit security tickets and manage welcome communications and first-day support.
• Track onboarding needs through training and escalate barriers to ensure smooth onboarding and audit readiness.

Skills

Organized

Detail-oriented

Communication

Onboarding coordination

Project coordination

Job description

We are seeking a highly organized and detail-oriented Coordinator to provide operational support to the Payment Integrity Quality team. This role will help ensure new employees have a smooth onboarding experience by coordinating equipment follow-up, access readiness, security ticket submission, welcome communications, first-day support, and continued follow-up throughout training. The Onboarding and Operations Coordinator will also help keep new employees and audit teams organized, informed, and ready to work efficiently.

This is an excellent opportunity for someone who is proactive, responsive, and comfortable supporting a fast‑paced healthcare audit environment. The ideal candidate will be able to manage multiple follow‑up items, communicate clearly with managers and new hires, track onboarding needs through completion, and escalating barriers when additional support is needed.

Salary Range: $45,760 – $52,000 (based on experience, skills, and qualifications)
Location: 100% Remote (U.S.-based)

For more information on benefits and what we offer please visit us at https://www.exlservice.com/us-careers-and-benefits