Onboard Global Guest Experience Translator

Ismira; United States; Remote; USD 33,000 - 47,000; Full time

Benefits offered by this job

Top-rated workplace

Global travel

Accommodation provided

Medical insurance

Visa reimbursement

Job summary

ISMIRA Agency invites applications for an International Ambassador to join Royal Caribbean Cruises onboard. The role focuses on providing language assistance and translation to non-English speaking guests, ensuring they understand and enjoy all cruise experiences.

The International Ambassador will translate spoken passages and documents, prepare multilingual announcements, and support guests across dining, excursions, and onboard activities.

Qualifications

• Ability to speak, read and write English plus at least three additional languages.
• Two years front-of-house managerial/operational experience preferred.
• Bachelor’s degree in hospitality management or related field preferred.

Responsibilities

• Manages and coordinates the international program onboard across all service-related departments.
• Provides consecutive or simultaneous translation between languages for guests.
• Prepares multilingual announcements and reviews materials distributed to guests.
• Assists guests with translation of documents and shore excursion information.

Skills

Multilingual customer service

Translation skills

Interpersonal communication

Education

Bachelor's degree in hospitality management or related field

Job description

ISMIRA Agency invites applications for an International Ambassador to join Royal Caribbean Cruises onboard. The role focuses on providing language assistance and translation to non-English speaking guests, ensuring they understand and enjoy all cruise experiences.

The International Ambassador will translate spoken passages and documents, prepare multilingual announcements, and support guests across dining, excursions, and onboard activities.