OnBase Team Lead

Methodist Health System

Dallas (TX)

On-site

USD 90,000 - 130,000

Full time

7 days ago

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Job summary

Methodist Health System in Dallas is seeking an OnBase Team Lead to centrally manage the Hyland OnBase ECM platform, aligning it with clinical, financial, operational and administrative workflows across the health system.

You will guide architecture, governance, and roadmaps while leading automation initiatives and ensuring security, HIPAA compliance, and data integrity across Epic, Workday, and other enterprise apps. This is a senior technical leadership role with cross-functional collaboration.

Qualifications

Bachelor’s degree in IT, CS, Healthcare Informatics, or related field.
5+ years of OnBase administration, development, and support.
Experience with document imaging, workflow automation, and content management in healthcare.
Experience with enterprise system integrations.
Strong understanding of healthcare operations and regulatory requirements.
Proven leadership in enterprise projects and cross-functional collaboration.

Responsibilities

Lead OnBase platform administration and governance.
Design and implement workflow solutions to improve efficiency.
Develop integrations with Epic and Workday.
Oversee security, compliance, and disaster recovery planning.
Mentor analysts and project teams; drive roadmaps.
Coordinate vendor relationships and licensing.

Skills

OnBase administration

Workflow automation

Enterprise system integration

Leadership / mentoring

Epic integration knowledge

Education

Bachelor's degree in IT/CS/Healthcare Informatics

Tools

Hyland OnBase

Epic

Workday

Job description

Hours of Work :

Days Of Week :

Work Shift :

8X5 Day (United States of America)

Job Description :

OnBase Team Lead

Position Summary

The OnBase Team Lead is responsible for the strategic administration, development, integration, support, and optimization of Methodist’s Hyland OnBase Enterprise Content Management Platform. This position serves as the primary technical and functional expert for a mission-critical platform supporting clinical, financial, operational, and administrative workflows across the health system.

The lead partners closely with operational leaders, clinicians, revenue cycle teams, supply chain, human resources, compliance, and information technology teams to design and maintain automated document management and workflow solutions. The role ensures the reliability, security, compliance, and continuous improvement of systems integrated with Epic, Workday, and other enterprise applications.

As a senior technical leader, this position provides guidance on platform architecture, governance, roadmap planning, workflow automation, and best practices while serving as the highest level of escalation for complex issues and enhancement requests.

Essential Duties and Responsibilities

Enterprise Platform Administration

Serve as the primary administrator for the Hyland OnBase platform.
Manage system configuration, security, licensing, upgrades, patching, and overall platform health.
Monitor system performance, capacity, availability, and scalability.
Develop and maintain system architecture documentation, configuration standards, and operational procedures.
Establish governance practices to ensure consistency across all OnBase solutions.

Workflow Automation and Solution Development

Design, develop, implement, and support OnBase workflow solutions that improve operational efficiency and reduce manual processes.
Configure and support document imaging, electronic forms, workflow automation, case management, and records management solutions.
Develop custom integrations, scripts, and automation solutions as needed.
Lead requirements gathering, solution design, testing, and deployment activities.

Epic and Workday Integration Support

Support and optimize integrations between OnBase and Epic for clinical documentation, patient records, physician workflows, and other healthcare functions.
Support integrations with Workday for employee records, human resources documentation, financial processes, and business operations.
Coordinate with application teams to ensure seamless data flow and system interoperability.
Participate in enterprise integration planning and future-state architecture initiatives.

Clinical and Operational Support

Support document management and workflow solutions related to:
- Patient records and clinical documentation
- Physician credentialing and provider records
- Revenue cycle and billing operations
- Accounts payable and invoice management
- Supply chain operations
- Human resources documentation
- Compliance and regulatory record retention
Partner with department leaders to identify opportunities for workflow optimization and automation.

Security, Compliance, and Records Management

Ensure compliance with HIPAA, organizational policies, record retention requirements, and applicable regulatory standards.
Maintain security access models, audit capabilities, and governance controls.
Support internal and external audits related to document management and information governance.
Develop and maintain disaster recovery and business continuity procedures for the platform.

Leadership and Strategic Planning

Serve as the organization’s subject matter expert for OnBase technologies and capabilities.
Provide technical leadership and mentoring to analysts and project teams.
Evaluate emerging Hyland technologies and recommend strategic enhancements.
Develop roadmaps for platform growth and modernization.
Lead major system upgrades, migrations, and enterprise initiatives.

Vendor Management

Serve as the primary liaison with Hyland Software and third-party vendors.
Coordinate support cases, enhancement requests, and escalation activities.
Manage vendor relationships and licensing considerations.
Stay current on product enhancements, industry best practices, and healthcare technology trends.

Required Qualifications

Bachelor’s degree in Information Technology, Computer Science, Healthcare Informatics, Business Administration, or related field; equivalent experience may be considered.
Five (5) or more years of experience administering, developing, and supporting Hyland OnBase solutions.
Experience supporting document imaging, workflow automation, and content management systems in a healthcare environment.
Experience with enterprise application integrations.
Strong understanding of healthcare operations, business processes, and regulatory requirements.
Demonstrated experience leading enterprise projects and collaborating with cross-functional stakeholders.

Preferred Qualifications

Hyland OnBase Certifications.
Experience supporting Epic-integrated OnBase solutions.
Experience supporting Workday-integrated document management solutions.
Healthcare provider or hospital experience.
SQL development and database administration experience.
Experience with API integrations, web services, and automation technologies.
Experience with records management and information governance programs.
Prior leadership or team lead experience.

Knowledge, Skills, and Abilities

Expert-level knowledge of Hyland OnBase architecture and functionality.
Advanced understanding of workflow automation and business process optimization.
Strong analytical and problem-solving skills.
Ability to translate complex technical concepts into business-focused solutions.
Strong project management and organizational skills.
Exceptional customer service and relationship-building abilities.
Effective communication skills with executives, clinicians, operational leaders, and technical teams.
Ability to influence organizational strategy regarding enterprise content management and workflow technologies.

Impact of Position

This role supports a mission-critical platform that directly influences patient care, operational efficiency, revenue cycle performance, regulatory compliance, physician operations, human resources, and supply chain management. The expertise of the OnBase System Administrator helps ensure that key clinical and business information is captured, secured, available, and actionable throughout the organization.

Methodist Health System is a faith-based organization with a mission to improve and save lives through compassionate, quality healthcare. For nearly a century, Dallas-based Methodist Health System has been a trusted choice for health and wellness. Named one of the fastest-growing health systems in America by Modern Healthcare, Methodist has a network of 12 hospitals (through ownership and affiliation) with nationally recognized medical services, such as a Level I Trauma Center, multi-organ transplantation, Level III Neonatal Intensive Care, neurosurgery, robotic surgical programs, oncology, gastroenterology, and orthopedics, among others. Methodist has more than two dozen clinics located throughout the region, renowned teaching programs, innovative research, and a strong commitment to the community. Our reputation as an award-winning employer shows in the distinctions we’ve earned: