On-the-Floor Technical Trainer & Certification Lead

Smurfit Westrock; City of Tonawanda (NY); On-site; USD 56,000 - 93,000; Full time

Benefits offered by this job

Comprehensive training

Competitive pay

Career with global packaging company

Job summary

Smurfit WestRock in North Tonawanda, NY seeks a Technical Trainer to support on-site training and certification for Operators and Craft roles. You will lead daily floor training, coordinate with site leaders for onboarding, and ensure timely certification through a structured learning system.

The role collaborates with Operations Learning & Development to create training tools, SOPs, and materials, while participating in the hiring process to assess relevant machine experience.

Qualifications

• 1–3 years’ experience conducting/leading training in a manufacturing environment.
• 2–4 years’ experience in a manufacturing environment preferred.
• Knowledge of Learning Management Systems preferred.
• Microsoft Office (Word/Excel/PowerPoint) experience preferred.

Responsibilities

• Complete daily technical training on the floor to certify team members.
• Partner with site leadership for New Hire Orientation and onboarding.
• Track, evaluate, and measure training using the company’s standards and Learning System tools.
• Develop and maintain training materials, SOPs, and guided workflows.
• Participate in hiring processes to assess candidates’ skills and industrial experience.
• Conduct training on all shifts and promote safety-minded work.
• Support certification processes and be supported by Ops L&D with tools and knowledge content.
• Perform additional duties as assigned.

Skills

Growth mindset

Innovation

Interpersonal skills

Accountability

Influence

Decision making

Communication

Quality

Safety minded

Tools

Learning Management System

Microsoft Office

Job description

Smurfit WestRock in North Tonawanda, NY seeks a Technical Trainer to support on-site training and certification for Operators and Craft roles. You will lead daily floor training, coordinate with site leaders for onboarding, and ensure timely certification through a structured learning system.

The role collaborates with Operations Learning & Development to create training tools, SOPs, and materials, while participating in the hiring process to assess relevant machine experience.