On-Site Workers’ Compensation Claims Specialist

Payday | Human Resource Solutions; Pensacola (FL); On-site; USD 45,000 - 65,000; Full time

Job summary

Payday | Human Resource Solutions in Pensacola, FL is seeking a Workers Compensation Claims Specialist to manage claims from initial report to resolution.

This on-site role requires coordinating with employees, employers, and insurance carriers, maintaining accurate claim records, and ensuring regulatory compliance.

You will work with internal HR and payroll teams to ensure timely claim handling and provide guidance on workers’ comp processes.

Qualifications

• Experience in evaluating and resolving workers' compensation claims.
• Knowledge of insurance and workers' compensation regulations.
• Experience with employee benefits related to workplace injuries.
• Strong customer service skills and clear communication.
• Experience in workers' compensation, risk management, or HR support.
• Excellent organization and ability to manage multiple claims and deadlines.
• Proficiency with office software and claim management systems.
• High school diploma or equivalent; certifications in insurance, HR, or risk management are beneficial.

Responsibilities

• Manage workers' compensation claims from report through resolution.
• Gather incident details and coordinate with employees, employers, and insurers.
• Review documentation, verify coverage, monitor status, ensure compliance.
• Respond to inquiries and guide clients on workers' compensation processes.
• Support administration of related employee benefits.
• Collaborate with HR and payroll to ensure timely claim handling and reporting.

Skills

Claims handling

Claims management

Insurance regulations

Workers' comp

Employee benefits

Customer service

HR support

Organization

Office software

Claim systems

Education

High school diploma or equivalent

Insurance or HR certifications

Tools

Microsoft Office

Job description

Payday | Human Resource Solutions in Pensacola, FL is seeking a Workers Compensation Claims Specialist to manage claims from initial report to resolution.

This on-site role requires coordinating with employees, employers, and insurance carriers, maintaining accurate claim records, and ensuring regulatory compliance.

You will work with internal HR and payroll teams to ensure timely claim handling and provide guidance on workers’ comp processes.