On-Site Windows 11 Migration Technician - Louisville

GDH

St. Louis (MO)

On-site

USD 44,000 - 50,000

Full time

7 days ago

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Job summary

GDH is seeking an on-site Windows Migration Deployment Support Technician to lead enterprise-scale Windows 10 to Windows 11 migrations. You will deploy devices, provision software, validate configurations, and assist end users throughout the migration process while adhering to project timelines.

Responsibilities include performing deployments, troubleshooting issues, following escalation procedures, and documenting work.

Qualifications

Experience supporting Windows desktop OS in enterprise environments.
Knowledge of Windows 10 and Windows 11.
Experience with device deployment, software installation, and troubleshooting.
Ability to follow detailed procedures and complete repeatable tasks.
Strong customer service and communication skills.
On-site work in Louisville, KY for the assignment.
Experience with enterprise imaging or device provisioning preferred.
Windows 11 migration experience preferred.
Familiarity with post-deployment support and escalation processes preferred.

Responsibilities

Provide on-site support for Windows 10 to Windows 11 migrations.
Perform device deployment, provisioning, software installation, and validation.
Support end users before, during, and after device migrations.
Follow documented deployment, testing, and escalation procedures.
Troubleshoot Windows desktop hardware, software, and user issues.
Escalate complex technical issues through established support channels.
Collaborate with end-user computing teams to maintain deployment quality and schedules.
Document completed work, exceptions, and unresolved issues.
Maintain accurate records using ticketing, deployment tracking, and collaboration tools.