On-Site Vending Specialist

AFC Industries; Dayton (AL); On-site; USD 28,000 - 32,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Dental insurance

Flexible spending account

Health insurance

Life insurance

Paid time off

Vision insurance

Job summary

AFC Industries is a dynamic company providing supply chain solutions for fasteners and assembly components. We seek a detail‑oriented Customer Service / Operations assistant to support sales, process quotes, manage orders, and maintain accurate inventory records across Vending and P21 systems.

Responsibilities include handling RMAs, maintaining customer files, coordinating with vendors, and assisting warehouse tasks.

Qualifications

• Must be able to lift 50 lbs.
• Capable of bending, twisting, and squatting
• High School Diploma or higher

Responsibilities

• Assists with establishing, maintaining, and developing business and social relationships with customers and vendors to enhance profitability and growth
• Provides sales support for AFC personnel
• Prepares, proofs, compiles and distributes quotes, proposals, and customer correspondence
• Provides order processing for incoming customer orders and subsequent orders to vendors and suppliers
• Follows up to ensure commitments are met
• Processing of RMAs and all related activities associated with the RMA process
• Develops and maintains all relevant customer files and records per AFC policies
• Proper management and analysis of assigned vending machines and reporting software including: inventory accuracy in both Vending and P21 systems, Days of Supply, set up and maintain Family/Category/Type for items, creating PO & Tags, review min/max values, creation of jobs and assignment of items to those jobs, pricing accuracy, part number entering & updating, slow & dead inventory, assigning bins
• Proper navigating the ERP system (P21) for research purposes including Sales History and past Pricing
• Expedites the prompt resolution of customer problems, questions, concerns and discrepancies
• Notifies AFC personnel of situations beyond Customer Service scope
• Support of warehouse responsibilities as needed
• Receive and put away all incoming inventory ensuring inventory accuracy
• Set up and delete bin locations for all in stock tooling
• Perform all shipping functions (Maintain the quality and 100% accuracy of all incoming and outgoing shipments)
• Load vending machines as needed
• Other assignments as needed or requested

Skills

Time management

Organizational skills

Written and verbal communication

Reliability

Education

High School Diploma or higher

Tools

Microsoft Office

Job description

AFC Industries is a dynamic organization dedicated to providing supply chain management solutions for fasteners and assembly components to original equipment manufacturers, assembly plants, and other users of these products.

We support a diverse industry base of manufacturers across a broad range of industries. Our experienced team has a proven track record of helping manufacturers and assemblers reduce cost, improve quality, and increase efficiency.

We are A Company Culture Devoted to Innovation & Improvement

AFC provides localized expertise to customers in particular industries and geographies. We don’t have a traditional hierarchical management structure where everyone simply “reports up.” Instead, our company is made up of on-the-ground experts operating in an entrepreneurial fashion with the backing and support of an enterprise-grade organization.

Sharing cultural values breeds consistency and quality throughout our organization. Collectively, we are committed to a simple management approach, which influences our company culture and our management style.

PRIMARY RESPONSIBILITES:

• Assists with establishing, maintaining, and developing business and social relationships with customers and vendors to enhance the potential for achieving maximum profitability and growth
• Provides sales support for AFC personnel
• Prepares, proofreads, compiles and distributes quotes, proposals, and customer correspondence
• Provides order processing for incoming customer orders and subsequent orders to vendors and suppliers
• Follows up to ensure commitments are met
• Processing of RMAs and all related activities associated with the RMA process
• Develops and maintains all relevant customer files and records per AFC policies
• Proper management and analysis of assigned vending machines and reporting software including:
• Maintain inventory accuracy in both Vending and P21 systems
• Days of Supply
• Set up and maintain Family/Category/Type for all items
• Creating PO & Tags
• Reviewing and adjusting min/max values
• Creation of jobs and assignment of items to those jobs
• Pricing accuracy
• Part number entering & updating
• Slow & Dead inventory
• Assigning Bins

• Proper navigating the ERP system (P21) for research purposes including Sales History and past Pricing
• Expedites the prompt resolution of customer problems, questions, concerns and discrepancies. Notifies the appropriate AFC personnel of situations that are beyond the scope of the Customer Service responsibility level
• Support of warehouse responsibilities as needed
• Receive and put away all incoming inventory ensuring inventory accuracy is kept
• Set up and delete bin locations for all in stock tooling managed
• Perform all shipping functions (Maintain the quality and 100% accuracy of all incoming and outgoing shipments.)
• Load vending machines as needed
• Other assignments as needed or requested

STANDARDS FOR PERFORMANCE:

• Maintain inventory levels to stay in-stock, but avoid overstock
• Work with Customer to eliminate obsolete / dead inventory
• Quote items as needed
• Enter jobs and assign items as need to ensure inventory availability as needed
• Zero out of stocks for assigned inventory locations
• Maintain inventory accuracy in vending system and P21
• Maintain contract in P21 for pricing accuracy

BEHAVIORS:

• Reliable - be to work on time
• Accountable
• Can do attitude
• Hustle and smile
• Always be willing to help others
• Always be respectful of others
• Understand and demonstrate the Core Values of the Company

QUALIFICATIONS AND EDUCATION REQUIREMENTS:

• Must be able to lift 50 lbs.
• Capable of bending, twisting, and squatting
• High School Diploma or higher

PREFERRED SKILLS:

• Microsoft Office: Outlook, Excel, Word, PowerPoint
• Basic computer skills
• Organizational Skills
• Time Management Skills
• Exceptional written and verbal communication skills

Work Hours: Monday-Friday, 7:30 AM-4:30 PM

Hourly Pay Range: $20.00-23.00 (depending upon experience)

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

#AFC123