On-Site UPW Systems Supervisor | Lead & Troubleshoot

Actalent; Boise (ID); On-site; USD 53,000 - 66,000; Full time

Benefits offered by this job

Medical, dental & vision

401(k) Retirement Plan

Paid time off

Job summary

Actalent is seeking an UPW On-Site Supervisor to lead field and site operations for ultra-pure water systems in Boise, ID. This hands-on leadership role involves installation, startup, maintenance, troubleshooting, and coordinating cross-functional teams on projects across North America.

You will review technical drawings, mentor staff, and implement safety, quality, and efficiency improvements while ensuring regulatory and customer requirements are met.

Qualifications

• 3+ years of experience in field service, industrial maintenance, facilities maintenance, HVAC/mechanical service, manufacturing, water treatment, or a similar technical environment.
• Strong hands-on mechanical troubleshooting and equipment maintenance experience.
• Experience diagnosing equipment issues and performing preventive and corrective maintenance.
• Ability to read and interpret blueprints, technical drawings, equipment manuals, and SOPs.
• Strong problem-solving and troubleshooting skills.
• Ability to work independently in a customer-site environment.
• Strong communication and customer-service skills.
• Proficiency with Microsoft Office, Excel, and computer-based reporting systems.
• Valid driver's license with an acceptable driving record.
• Ability to coordinate multiple priorities across engineering, operations, project management, and customer groups.

Responsibilities

• Lead field and office support activities for customer projects and service operations throughout the United States and Canada.
• Oversee installation, commissioning, startup, operation, maintenance, and troubleshooting of UPW, RO/DI, chemical delivery, filtration, pumping, and control systems.
• Manage project execution with a focus on safety, quality, cost control, schedule adherence, equipment reliability, and site performance.
• Perform preventive and corrective maintenance activities, including equipment repairs, troubleshooting, inspections, and consumable replacement.
• Review and interpret blueprints, technical drawings, specifications, equipment manuals, and SOPs.
• Provide technical support to customers and internal stakeholders both remotely and on-site.
• Coordinate with engineering, project management, production, operations, and customer teams to resolve technical issues and support project objectives.
• Complete service reports, operational logs, maintenance records, and performance reporting documentation.
• Support site operations including water sampling, system monitoring, alarm response, filter changes, inventory management, and safety inspections.
• Train, mentor, and support the development of team members.
• Identify and implement process improvements that enhance safety, reliability, efficiency, and customer satisfaction.
• Ensure compliance with company policies, customer requirements, and industry standards.

Skills

Field service experience

Industrial maintenance

HVAC/mechanical service

Troubleshooting

Reading blueprints

Customer communication

Microsoft Office/Excel

Project coordination

Education

Technical certificate or Associate's Degree

Tools

Microsoft Office

Excel

Reporting systems

Job description

Actalent is seeking an UPW On-Site Supervisor to lead field and site operations for ultra-pure water systems in Boise, ID. This hands-on leadership role involves installation, startup, maintenance, troubleshooting, and coordinating cross-functional teams on projects across North America.

You will review technical drawings, mentor staff, and implement safety, quality, and efficiency improvements while ensuring regulatory and customer requirements are met.