On-Site Teller & CSR — Build Relationships & Grow (Paxton)

Bank of Pontiac; Paxton (IL); Presencial; USD 21 000 - 23 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Health care

Dental or life insurance

Paid time off

401(k)

Resumo da oferta

Bank of Pontiac in Paxton, IL seeks a full-time Teller/CSR to provide outstanding customer service, handle teller transactions, and assist with new accounts. You will build relationships and resolve inquiries while following bank policies.

Applicants should have strong communication skills, attention to detail, and a willingness to train for banking tasks. The role is on-site at the Paxton branch.

Qualificações

• High school diploma or equivalent.
• 1+ years of banking experience preferred but not required; training provided.

Responsabilidades

• Develop understanding of Bank of Pontiac products and effectively communicate features and benefits.
• Assist customers with routine account transactions and open/maintain accounts.
• Answer inquiries via phone and email in a friendly, efficient manner.
• Resolve issues promptly while following bank policies and procedures.
• Document and track customer interactions with accuracy.
• Provide product information, pricing, and availability.
• Collaborate with Technical Support to resolve inquiries.
• Assist with teller transactions and maintain customer satisfaction.
• Identify process improvements for service efficiency.
• Stay up to date on industry trends and product features.
• Adhere to bank policies and procedures.

Conhecimentos

Excellent verbal and written comms

Interpersonal skills

Organizational skills

Critical thinking

Team oriented

Attendance and punctuality

Handle high paced environment

MS Office proficiency

Formação académica

High school diploma or equivalent

Descrição da oferta de emprego

Bank of Pontiac in Paxton, IL seeks a full-time Teller/CSR to provide outstanding customer service, handle teller transactions, and assist with new accounts. You will build relationships and resolve inquiries while following bank policies.

Applicants should have strong communication skills, attention to detail, and a willingness to train for banking tasks. The role is on-site at the Paxton branch.