On-Site Tech Manager (Seasonal)

The Memoir Agency; Orlando (FL); On-site; USD 48,000 - 55,000; Full time

Benefits offered by this job

Seasonal position

On-site in Orlando

Training & support

Job summary

The Memoir Agency seeks an On-Site Tech Manager to lead the show technology team for Dazzling Nights Orlando during the run of show, delivering daily direction, training, and support to AV Technicians and Show Control Systems Techs. During install and dismantle, you will act as Show Systems Integrator, capture redlines, and ensure equipment is accounted for and stored or repaired.

You will supervise the run of show period, maintaining Memoir quality and guest service standards.

Qualifications

• Deep understanding of technical show production including audio, lighting, and effects and their protocols.
• Working knowledge of networked show control systems and basic IP networking.
• Ability to read technical documentation and capture accurate redlines.
• 2-4 years of live event or themed entertainment experience with leadership experience.
• Ability to troubleshoot power distribution and signal flow under time pressure.

Responsibilities

• Install and dismantle periods: lead load-in as Show Systems Integrator and document changes.
• Lead the tech portion of dismantle, ensure equipment is accounted for and stored or repaired.
• Run of Show period: direct, train, and support AV Technicians and Show Control Systems Techs.

Skills

Show production knowledge

Team leadership

Troubleshooting

Networking basics

Tools

DMX protocol

Art-Net

MIDI

sACN

Timecode systems

Job description

The On-Site Tech Manager is responsible for leading the show technology team for Dazzling Nights Orlando throughout the run of show, providing daily direction, training, and support to AV Technicians and Show Control Systems Techs. Additionally, this role is responsible for Show Systems Integration during the pre-show installation period as well as leading the technical dismantle and storage function upon conclusion of the show period.

Success in this role requires calm and decisive leadership attributes, excellent problem-solving skills and the ability to communicate clearly and consistently with both technical and non-technical team members.

This is a SEASONAL position with an expected start date on or around September 28th and end date on or around January 15th.

Who is The Memoir Agency?

At Memoir we produce immersive events across the country, aiming to bring meaning to every place and every moment. We specialize in crafting irresistible experiences that spark wonder and forge deep connections. From epic live events to fully immersive environments, we transform stories into unforgettable realities—always aligning with our clients’ goals through imaginative, purposeful storytelling.

Our core values guide everything we do:

• Imaginative – We dream boldly and create with vision.
• Healthy – We nurture well-being in our people, partnerships, and practices.
• Tenacious – We persist with grit and determination to achieve excellence.
• Collaborative – We succeed together through trust and teamwork.
• Caring – We lead with empathy and respect for all.

Explore Memoir today: https://memoiragency.com/

Key Responsibilities

Install and Dismantle Periods (Mid-October to Mid-November; Early January)

• Serves as the Show Systems Integrator during load-in, connecting fixtures to their power and data sources across the site
• Captures redlines and as-built changes so documentation reflects what was actually deployed on site
• Leads the tech portion of dismantle, confirming all equipment is accounted for, properly packed, and documented for storage or repair

Run of Show Period (Mid-November to Early January)

• leads the show technology team during the run of show, providing daily direction, training, and support to AV Technicians and Show Control Systems Techs while upholding Memoir quality and guest service standards

Required Qualifications & Experience

• Deep understanding of technical show production including audio, lighting, and effects, and their protocols including DMX, sACN, Art-Net, MIDI, and timecode
• Working knowledge of networked show control systems and basic IP networking
• Ability to read and work from technical documentation such as patch lists, signal flow diagrams, and power plots, and to capture accurate redlines.
• 2-4 years of live event, concert, or themed entertainment experience, with at least 1 year leading a technical team or crew
• Proven ability to troubleshoot power distribution and signal flow issues independently and under time pressure
• Ability to complete physically demanding tasks, such as standing and/or walking for long periods of time
• Ability to work outside in various weather conditions (heat, rain, cold temperatures)
• Ability to lift objects up to 50 lbs. Reasonable accommodations will be made to allow differently-abled individuals to perform the essential functions of the job.
• Must be prompt, and be able to work all shifts as assigned
• Reliable forms of communication & transportation
• Staff provide their own attire, with approval (black pants & shirts are recommended. Closed toe shoes are required at all times)

Work Environment & Schedule

• Full-time Seasonal role (40+ hours per week, for a duration of 14-16 weeks).
• Work on-site required during event dates, preview and post-production. Office/Warehouse environment prior during pre-production prior to Installation beginning mid-October.
• Evening, weekend, and extended on-site commitments are expected during installation, rehearsals, event operations and dismantle.
• Work will occur primarily at event location consisting of outdoor site environments, including active construction or production settings.

Compensation & Benefits

• Starting Rate of Pay $35.00-40.00 per hour

Why Join Memoir

• Opportunity to be part of a high-growth, nationally recognized company
• Work on innovative, large-scale immersive experiences
• Collaborative and entrepreneurial culture
• Direct impact on meaningful, visible projects

Additional Notes

• Responsibilities may evolve as the organization grows and business needs change
• Employment with Memoir Agency is at-will, subject to applicable law and company policies